At a Glance
- Tasks: Provide reception support, greet guests, and manage conference room bookings.
- Company: Leading UK Property Specialist with stunning offices across the UK.
- Benefits: Pay rate of £13.45 per hour and paid holidays up to 28 days per year.
- Other info: Work hours are Monday to Friday, 8 am to 5 pm.
- Why this job: Flexible temporary work with opportunities for ad hoc days or long-term cover.
- Qualifications: Background in hospitality or customer-oriented business is required.
Our client is a leading UK Property Specialist established almost 40 years ago with stunning offices across the UK. Jobwise works in partnership to provide temporary reception cover across the portfolio of properties. Each building is unique and whilst the product and sites are highly prestigious the internal teams are very friendly. If you are looking for flexible temporary work that ranges from ad hoc days to long term cover, we would love to hear from you.
Responsibilities
- This role would consist of multiple assignments varying in length to cover annual leave, training and sickness.
- Responsible for providing Reception support and ensuring seamless and quality customer service for all guests and employees at the company.
- Be the first point of call for all guests & visitors - greeting them on arrival and handling their enquiries.
- Answering and directing phone calls.
- Managing conference room bookings and ensuring that they are set up and ready for use. Arranging refreshment and catering requests.
- Additional ad hoc reception duties as they arise.
Qualifications
- A background in hospitality, Front of House or within a customer-oriented business.
- Previous experience in reception or hosting would be beneficial.
- Excellent communication skills.
- Strong customer service and well organised.
Benefits
- Work hours: Monday - Friday 8 am to 5 pm.
- Pay rate £13.45 per hour.
- Weekly pay.
- Paid holidays up to 28 days per year.
Reception - Ad Hoc employer: Career Choices Dewis Gyrfa Ltd
Join a prestigious property specialist established for nearly 40 years, offering a friendly team environment. Enjoy weekly pay and generous holiday benefits while working in stunning office locations across the UK.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception - Ad Hoc
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Career Choices Dewis Gyrfa Ltd.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Career Choices Dewis Gyrfa Ltd. The earlier you apply, the better your chances, so keep your finger on the pulse!
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Career Choices Dewis Gyrfa Ltd.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Career Choices Dewis Gyrfa Ltd's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Career Choices Dewis Gyrfa Ltd offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
