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- Tasks: Manage appointments, assist patients, and ensure smooth operations at the practice.
- Company: A supportive healthcare practice focused on patient care and teamwork.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Join a friendly team in a dynamic environment with room for advancement.
The predicted salary is between 24000 - 36000 £ per year.
Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols.
Reception counter:
- Maintaining and monitoring the Practice appointments system.
- Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional.
- Processing and distributing incoming (and outgoing) mail.
- Taking messages and passing on information.
- Filing and retrieving paperwork.
- Processing repeat prescriptions in accordance with Practice guidelines.
- Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures.
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.
- Providing clerical assistance to Practice and Trust staff as required from time to time, including word/data processing, filing, photocopying and scanning.
- Ordering, re-ordering and monitoring of stationery and other supplies.
- Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy.
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.
- Administering the DNA policy for non-attendance of appointments at hospital.
- Workflow optimiser downloading hospital/clinical letters, reading and directing as necessary, coding into patients' notes.
Care Navigator in Pontypool employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Navigator in Pontypool
✨Tip Number 1
Get to know the Practice inside out! Familiarise yourself with their protocols and procedures. This will not only help you during interviews but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Care Navigator, you'll be dealing with patients and healthcare professionals daily. Role-play scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. They might give you insider tips or even refer you for the job!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Care Navigator in Pontypool
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for the role shine through! We want to see that you’re excited about being a Care Navigator and helping patients. A bit of personality goes a long way!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience with appointment systems, clerical tasks, and any customer service roles you've had. We love seeing how your skills fit our needs!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when applicants can communicate effectively, just like you would in a busy reception area!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Practice Inside Out
Before your interview, take some time to research the specific practice you'll be working with. Understand their protocols, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Care Navigator, you'll be the first point of contact for patients. Prepare examples of how you've successfully handled communication in previous roles. Think about times when you managed appointments or dealt with patient queries, and be ready to discuss these experiences.
✨Demonstrate Organisational Skills
This role requires excellent organisational abilities. Be prepared to talk about how you manage multiple tasks, such as processing appointments and handling paperwork. You might even want to bring a brief example of a system or method you've used to stay organised in a busy environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the practice's approach to patient care or how they handle team collaboration. This shows that you're not just interested in the job, but also in how you can contribute to their mission.
