At a Glance
- Tasks: Manage daily operations of a friendly GP practice and support high-quality patient care.
- Company: Join a well-established GP practice with a supportive team culture.
- Benefits: Competitive salary, flexible hours, and opportunities for professional development.
- Other info: Part-time role with a focus on team collaboration and patient-centred services.
- Why this job: Make a real impact in healthcare while working in a collaborative environment.
- Qualifications: Experience in primary care management and strong leadership skills required.
The predicted salary is between 35000 - 45000 £ per year.
We are seeking an enthusiastic, organised, and experienced Primary Care / Practice Manager to join our friendly and supportive GP practice team. This is an excellent opportunity for a motivated manager to work closely with the GP Partners, Operational Manager, and wider multidisciplinary team to ensure the smooth, efficient, and effective day-to-day running of the practice. We are a small, well-established GP practice serving approximately 5,000 patients, supported by 3 GP Partners alongside a dedicated team including 2 Practice Nurses, 1 Healthcare Assistant, an Operational Manager, and a large experienced administrative and reception team. The practice also supports medical student placements as part of its training and educational commitment.
The Practice Manager plays a key role in fostering and sustaining a positive, well-structured, and efficient working culture, ensuring that systems, people, and processes work together effectively to support high-quality patient care. The role is available on a part-time basis, working between 24-32 hours per week, and offers the opportunity to contribute to the continued development of high-quality patient services within a close-knit and supportive environment.
Key Responsibilities
- Work collaboratively with the GP Partners and Operational Manager to oversee the day-to-day running of the practice
- Support strategic and operational management of practice services
- Support staff management, recruitment, induction, appraisals, and HR processes
- Ensure compliance with NHS Wales, Health Board, contractual, HIW, GDPR, and regulatory requirements
- Coordinate clinical and administrative rotas, ensuring safe and efficient staffing levels
- Support planning and coordination of GP and nursing clinics to optimise capacity and patient access
- Maintain high standards of patient care, patient safety, and service delivery
- Liaise with external organisations including Hywel Dda University Health Board, Cluster Network colleagues, community services, universities, and other stakeholders
- Support quality improvement initiatives, Enhanced Services, QOF delivery, audits, and practice development
- Work confidently with EMIS Web and support the effective use of digital systems and workflows
- Coordinate and oversee medical student placements, including induction, scheduling, supervision arrangements, and liaison with educational bodies
- Oversee significant event reporting, complaints management, safeguarding processes, and incident handling in line with NHS Wales guidance
- Support implementation of Welsh Government and Health Board primary care initiatives
- Ensure policies, protocols, and risk assessments are maintained and regularly reviewed
- Coordinate infection prevention and control, health and safety, and business continuity arrangements
- Support multidisciplinary team working and foster a positive, collaborative team culture
- Monitor and improve patient access, workflow systems, and administrative efficiency
- Attend practice, cluster, and Health Board meetings where required
- Support workforce development and staff training coordination
- Maintain confidentiality and information governance standards at all times
About You
- Experienced manager, ideally within primary care or healthcare
- Confident, organised, and able to work independently
- Excellent communicator with strong leadership and interpersonal skills
- Able to prioritise workload and meet deadlines effectively
- Proficient in general IT systems and practice software
- Experienced and confident in using EMIS Web
- Knowledgeable about NHS Wales primary care systems and processes
- Familiar with QOF, Enhanced Services, clinical governance, and regulatory compliance requirements
- Comfortable supporting medical student placements within a primary care setting
- Able to work effectively alongside an Operational Manager in a shared leadership structure
- Skilled in managing rotas and supporting clinic coordination
- Committed to delivering high-quality patient-centred services
- Able to support, motivate, and develop teams within a busy healthcare environment
What We Offer
- Salary dependent on experience (£35,000 - £45,000 per annum, pro rata depending on hours worked)
- Part-time hours between 24-32 hours per week
- A supportive and friendly working environment
- A strong, well-established team-based culture with clear roles and collaborative working
- Well-structured systems and efficient workflows supporting smooth day-to-day operations
- Flexible working arrangements considered
- Opportunities for professional development and training
- The chance to work with a dedicated and professional multidisciplinary team
- A positive environment where the Practice Manager helps maintain and strengthen an efficient, supportive, and well-organised practice culture
We prefer candidates who can start as soon as possible.
Practice Manager - Coalbrook Surgery in Pontyberem employer: Career Choices Dewis Gyrfa Ltd
At Coalbrook Surgery, we pride ourselves on being an excellent employer, offering a supportive and friendly working environment where collaboration is key. Our well-established team fosters a culture of professional development, ensuring that our Practice Manager has the opportunity to grow while contributing to high-quality patient care in a close-knit community. With flexible working arrangements and a commitment to staff wellbeing, we provide a rewarding workplace for those passionate about primary care.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager - Coalbrook Surgery in Pontyberem
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about openings at GP practices. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the practice thoroughly. Understand their values, patient care approach, and any recent news. This will help you tailor your answers and show that you're genuinely interested in joining their team.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams or improved processes in previous roles. This will demonstrate your capability to foster a positive working culture.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression. Plus, it shows your enthusiasm for the position and the practice.
We think you need these skills to ace Practice Manager - Coalbrook Surgery in Pontyberem
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Practice Manager role. Highlight your experience in primary care and any relevant skills that match the job description. We want to see how you can contribute to our friendly and supportive team!
Showcase Your Leadership Skills:As a Practice Manager, you'll be leading a team, so don’t forget to mention your leadership experience. Share examples of how you've motivated teams or improved workflows in previous roles. We love seeing candidates who can inspire others!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially in a busy healthcare environment like ours.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Coalbrook Surgery!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Practice Inside Out
Before the interview, take some time to research Coalbrook Surgery. Understand their values, patient demographics, and any recent news or changes in the practice. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Practice Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams, improved processes, or handled conflicts. Be ready to discuss how you can foster a positive team culture at Coalbrook Surgery.
✨Familiarise Yourself with NHS Regulations
Since compliance is key in healthcare, brush up on NHS Wales regulations, QOF, and Enhanced Services. Being able to discuss these topics confidently will show that you're well-prepared and understand the complexities of managing a GP practice.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the practice's future plans, team dynamics, and how they support professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
