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- Tasks: Assist customers with over-the-counter medicines and support the pharmacy team.
- Company: Join the Cohens Group, a friendly and supportive pharmacy team.
- Benefits: Enjoy 4 weeks paid holiday, pension contributions, and a discretionary bonus scheme.
- Why this job: Gain valuable experience in customer service while making a difference in people's health.
- Qualifications: Previous customer service experience and great people skills are essential.
- Other info: Complete a Medicines Counter Assistant Course and enjoy career growth opportunities.
The predicted salary is between 800 - 980 £ per month.
We are looking to recruit a 36-hour Trainee Counter Assistant on a permanent contract to work at our 325-branch located at West End Medical Centre, Conway Road, Conway, LL29 7LS.
The proposed shift pattern is as follows:
- Monday 08:30 - 18:00 (30 minutes unpaid lunch break)
- Tuesday 08:30 - 18:00 (30 minutes unpaid lunch break)
- Wednesday 08:30 - 18:00 (30 minutes unpaid lunch break)
- Friday 08:30 - 18:00 (30 minutes unpaid lunch break)
Semi-Flexible on day off in the week. I.e. doesn't have to be Thursday but not a Friday.
As a Trainee Pharmacy Counter Assistant, you will work under the supervision of the Pharmacist and assist customers with the sale of over-the-counter medicines, offering advice on the provision of information, symptoms and products, as well as promoting the additional services that our branch offers.
You will also be tasked with replenishing stock and supporting the pharmacy team. The role would ideally suit someone with previous customer service experience. The utmost attention to detail is required in this role along with the ability to work under pressure and to strict deadlines. The successful candidate must have great people skills as this is paramount to your role.
You will be required to work as part of a well-established team and ensure our customers receive a high standard of service. You will be enrolled onto a Medicines Counter Assistant Course that you will complete in branch over a period of time and once qualified you will be able to confidently:
- Support colleagues in running a successful pharmacy service
- Advise Customers on how to manage common conditions encountered in the pharmacy
- Recommend over the counter products appropriately to customers
- Support colleagues with receiving and handing out prescriptions.
If successful, additional benefits for you could include:
- Discretionary bonus scheme
- 4 weeks’ paid holiday, plus statutory holidays, which increase with service. (pro-rata for part time employees)
- Pension contributions
- EAP Provided by BUPA
- Regulatory training where required
- Free uniform
If you think this role is right for you, please apply, we would love to have you as part of the Cohens Family. We are passionate about equal opportunities and welcome a broad diversity of talent to apply.
Please apply at: www.cohenschemist.co.uk/jobs
11371– 36-hour Trainee Counter Assistant – Permanent Contract in Peacehaven employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 11371– 36-hour Trainee Counter Assistant – Permanent Contract in Peacehaven
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Cohens Group. Understand their values and services so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service experience.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace 11371– 36-hour Trainee Counter Assistant – Permanent Contract in Peacehaven
Some tips for your application 🫡
Show Your Customer Service Skills: Since this role is all about helping customers, make sure to highlight any previous experience you have in customer service. We want to see how you can bring your people skills to the table!
Be Detail-Oriented: Attention to detail is key for a Trainee Counter Assistant. In your application, mention specific examples where you've had to pay close attention to details or work under pressure. This will show us you're ready for the challenge!
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. We love it when candidates align their skills and experiences with what we’re looking for. It shows us you’re genuinely interested!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Trainee Counter Assistant does. Familiarise yourself with the responsibilities like assisting customers, advising on over-the-counter medicines, and supporting the pharmacy team. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role requires great people skills, think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handled difficult situations or helped customers find what they needed. This will demonstrate that you can thrive in a busy pharmacy environment.
✨Prepare for Common Interview Questions
Anticipate questions related to teamwork, handling pressure, and attention to detail. For instance, you might be asked how you would manage a busy shift or deal with a dissatisfied customer. Practising your responses will help you articulate your thoughts clearly during the interview.
✨Dress the Part
Even though it’s a trainee position, first impressions matter! Dress smartly and professionally for your interview. This shows respect for the company and the role you're applying for, and it sets a positive tone for the conversation.
