At a Glance
- Tasks: Coordinate patient pathways for breast care, managing appointments and queries efficiently.
- Company: Join North Bristol NHS Trust, a leading healthcare provider in the South West.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Other info: Be part of a compassionate team dedicated to exceptional cancer care.
- Why this job: Make a real difference in patients' lives while developing your organisational skills.
- Qualifications: Strong organisational skills and ability to thrive in a fast-paced environment.
The predicted salary is between 26530 - 29114 € per year.
A fantastic opportunity has recently arisen within the Breast Care Centre for a Band 4 Patient Pathway Coordinator to join our busy departments across Southmead Hospital and Weston General Hospital. This team is focused on helping manage the administrative processes for patients who suffer with Breast Cancer in the Bristol and South West area.
The ideal candidate will need to be able to work alongside the existing administrative teams across both sites (Southmead Hospital and Weston General Hospital) in a calm, logical, organised and methodical way whilst being able to multi-task in a busy environment with complex patient pathways. The role will be to support all radiological administration aspects of the patient pathway in line with 2WW cancer pathways and 18-week referral to treatment guidelines; therefore, RTT and cancer knowledge is desirable.
This role demands exceptional organisational skills and resilience, as it involves managing high-volume, time-sensitive tasks in a fast-paced, high-pressure environment. The ideal candidate will thrive under stress, efficiently juggling multiple priorities while supporting a critical and compassionate cancer care team.
Key Responsibilities- Oversee the Breast Care Imaging aspects of the patient pathway.
- Act as point of contact for imaging appointments queries for patients, referring professionals and staff from other trusts.
- Produce the imaging spreadsheet.
- Booking of surveillance mammograms and 2nd look ultrasounds.
- Provide a comprehensive service to the clinical team ensuring patients' Mammograms and Ultrasounds are booked in a timely manner within national guidelines and in accordance with the trust’s Patients Access Policy.
- Ensure that new or follow-up appointments for Mammograms and Ultrasounds are dealt with in a timely manner ensuring that patients are informed with reasonable notice, and that all relevant paperwork is completed.
- This includes ensuring that all elective attendances/admissions are promptly and accurately recorded on the appropriate CRIS and PAS.
- Process the relevant paperwork in line with the Overseas and Private Patients office.
- Answer patient-facing telephone lines to assist with queries.
- Ensure that valuable resources are utilised to maximum potential, including replacing short notice cancellations.
- Cancel patient appointments as requested and ensure that they are rescheduled in accordance with Trust policy.
- Accurately record all cancellations and cancellation reasons.
- Process results from surveillance mammograms and send letters to patients.
North Bristol NHS Trust is a centre of excellence for healthcare in the South West of England, with over 8000 employers delivering outstanding care, and with an annual turnover in excess of £530m.
Patient Pathway Co-ordinator - Breast Care | North Bristol NHS Trust employer: Career Choices Dewis Gyrfa Ltd
North Bristol NHS Trust is an exceptional employer, offering a supportive and dynamic work environment for those passionate about making a difference in cancer care. With a strong focus on employee development and well-being, staff benefit from comprehensive training opportunities and a collaborative culture that values resilience and teamwork. Located in the vibrant South West of England, employees enjoy the unique advantage of working in a leading healthcare facility while contributing to the health and well-being of the local community.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient Pathway Co-ordinator - Breast Care | North Bristol NHS Trust
✨Tip Number 1
Network like a pro! Reach out to current employees at North Bristol NHS Trust on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient pathways and cancer care. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed multiple tasks in a busy environment before. This will demonstrate that you can handle the fast-paced nature of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Patient Pathway Co-ordinator - Breast Care | North Bristol NHS Trust
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Patient Pathway Coordinator role. Highlight your experience with administrative processes, especially in healthcare settings, and show how you can manage complex patient pathways effectively.
Showcase Your Organisational Skills:This role demands exceptional organisational skills, so be sure to provide examples of how you've successfully managed multiple tasks in a busy environment. Use specific instances where you thrived under pressure to demonstrate your resilience.
Highlight Relevant Knowledge:If you have any knowledge of RTT and cancer pathways, make it known! This will set you apart from other candidates. Mention any relevant training or experiences that relate directly to the responsibilities outlined in the job description.
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you brush up on the specifics of the role, especially around patient pathways and cancer care. Familiarise yourself with the 2WW cancer pathways and 18-week referral to treatment guidelines. This knowledge will show that you're serious about the position and understand the complexities involved.
✨Showcase Your Organisational Skills
Since this role demands exceptional organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks under pressure. Think about how you prioritised your workload and maintained accuracy in a busy environment – these stories will resonate well with the interviewers.
✨Practice Calm Communication
As you'll be the point of contact for patients and professionals, practice clear and calm communication. Role-play potential scenarios with a friend or family member, focusing on how you'd handle patient queries or appointment scheduling. This will help you feel more confident and articulate during the actual interview.
✨Demonstrate Compassion and Resilience
This role is all about supporting patients through a challenging time, so be ready to discuss how you can bring compassion to your work. Share examples of how you've handled stressful situations in the past while maintaining a positive attitude. This will highlight your ability to thrive under pressure and contribute to a compassionate care team.
