At a Glance
- Tasks: Provide top-notch executive support and manage key administrative tasks for the Council's leadership.
- Company: Join West Lancashire Borough Council, a community-focused organisation dedicated to service excellence.
- Benefits: Earn £15.23 per hour with hybrid working options and potential for permanent position.
- Other info: Dynamic office environment with opportunities for growth and collaboration.
- Why this job: Make a real difference in local governance while developing your professional skills.
- Qualifications: Strong organisational skills and ability to handle confidential information.
The predicted salary is between 30000 - 40000 £ per year.
Location: 52 Derby Street, Ormskirk, Lancashire, L39 2DF, West Lancashire Borough Council
Hours Per Week: 36
Salary: £15.23 per hour
2-3 days in the office (Ormskirk/Skelmersdale). Working hours of 8.30am - 5pm to be covered between the team. Hybrid working available, requirement of 2-3 days in the office. Travel to other offices may be required between Skelmersdale and Ormskirk. DBS Checks required, along with 3 year employment references. Potential to go perm.
Purpose of role: To provide a highly professional, flexible, and resilient executive support service to the relevant Director and Assistant Directors within the Council, supporting service delivery, process improvements and change. To provide efficient and effective administration services as directed and maintain management information systems relating to the directorate and services being supported under the strictest of confidence.
Key Objectives:
- To provide a highly effective, efficient, and confidential administrative support service to the relevant Director and Assistant Director including correspondence, reports, mail, diaries, appointments and minute taking.
- To administer a range of management information systems, including correspondence, data protection, training development records, complaints, credit card spend, and areas of budgets as directed.
- To liaise and consult with Senior Managers, Service Managers, Elected Members and staff within teams to ensure service-related queries/issues are dealt with in an efficient and effective manner.
- To be a first point of contact in relation to queries from Elected Members, Chief Operating Officer, Directors, senior officers and others to ensure that these queries are dealt with effectively and in a professional manner.
Additional Responsibilities:
- Commitment: The Council's normal working week for the purposes of calculation of premium rates and enhancements is Monday to Friday 7 am to 7 pm. The Council operates a standard working week of 36 hours. There is a commitment to ensure support across the executive support team to cover lunches, absences etc.
- Risk Management: The post holder will identify any risks that they encounter during the execution of their role and report these to their line manager promptly.
- Working conditions: The post is office-based but may involve travel to other Council sites to provide support for services.
- Equal Opportunities: The Council is committed to achieving equality of opportunity both in the delivery of services to the community and its employment arrangements. We expect all employees to understand and promote our policies in their work.
- Customer Focus: To meet the Council’s Standards of Customer Care at all times.
- Core Tasks: To undertake any other duties which may be required within the needs of the service that are commensurate with the grade.
- Health & Safety: All employees have a responsibility for their own health & safety and that of others while undertaking their duties. Employees have a general duty to assist the Council in implementing its general statement on health & safety policy.
- Legislation: To comply with Data Protection legislation and all other relevant and applicable statutory legislation together with Council policies and procedures.
- Training & Development: To comply with the Council's policies and practices relating to training and development, including a regular development appraisal.
- I.T.: The post holder is expected to comply with the Council’s policies and practices relating to use of I.T. and equipment.
- Creativity: The post holder can contribute ideas relating to the tasks that they undertake, to their line manager for consideration.
- Decisions and Consequences: The post holder will usually carry out allocated tasks and duties under the supervision of their line manager.
- Work Context: The above duties and responsibilities do not include or define all tasks, which may be required to be undertaken by the post holder. The duties and responsibilities may vary without changing the general character of the duties or the level of responsibility entailed. These factors are reflected in the grading of the post.
- Physical Demands: The post is normally office-based, so no unusual physical demands have been identified.
Executive Support Officer in Ormskirk employer: Career Choices Dewis Gyrfa Ltd
West Lancashire Borough Council is an excellent employer, offering a supportive work culture that values flexibility and professional growth. With a commitment to equality and customer care, employees benefit from hybrid working arrangements, opportunities for permanent positions, and a collaborative environment that encourages creativity and development.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Executive Support Officer in Ormskirk
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Council on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the job description. We want to highlight our ability to provide efficient and effective support, so let’s nail those examples!
✨Tip Number 3
Dress the part! Even if it’s a hybrid role, showing up smartly dressed for the interview can make a great first impression. It shows we’re serious about the position and respect the professional environment.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a simple way to express our appreciation for the opportunity and reiterate our enthusiasm for the role. Plus, it keeps us fresh in their minds!
We think you need these skills to ace Executive Support Officer in Ormskirk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Executive Support Officer role. Highlight your relevant experience in administration and any skills that align with the job description, like managing diaries or handling confidential information.
Showcase Your Communication Skills:Since this role involves liaising with various stakeholders, it's crucial to demonstrate your strong communication abilities. Use clear and professional language in your application to reflect how you would interact in the workplace.
Be Detail-Oriented:Attention to detail is key in this position. Ensure your application is free from typos and errors, and double-check that all required documents are included. This shows us that you can maintain high standards in your work.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Executive Support Officer role. Familiarise yourself with the key objectives and responsibilities outlined in the job description. This will help you articulate how your skills and experiences align with what they’re looking for.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, especially regarding confidentiality and customer service. Think of examples from your past experiences where you successfully managed similar challenges, and be ready to discuss them in detail.
✨Showcase Your Communication Skills
As an Executive Support Officer, effective communication is key. During the interview, demonstrate your ability to communicate clearly and professionally. Practice articulating your thoughts and ensure you listen actively to the interviewers’ questions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the council’s goals, or how success is measured in this role. This shows your genuine interest and helps you assess if the position is the right fit for you.
