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For Companies At a Glance
- Tasks: Lead operational performance and support project delivery in a dynamic healthcare environment.
- Company: Join Liverpool University Hospitals NHS Foundation Trust, a key player in healthcare.
- Benefits: Permanent position with full-time hours and opportunities for professional growth.
- Other info: Collaborative team environment with a focus on continuous improvement.
- Why this job: Make a real difference in patient care and operational efficiency.
- Qualifications: Experience in healthcare operational management and strong communication skills.
The predicted salary is between 46300 - 52800 £ per year.
We are looking for an experienced operational support manager to work within the Digestive and Emergency Surgery Care Group. You will work directly with the General Service Manager, Head of Operations, Clinical Directors, Associate Director of Nursing and Matrons for the Care Group to ensure smooth day‑to‑day running of the service, support project delivery and contribute towards financial improvement plans.
Responsibilities
- Lead monitoring of operational performance within the care group and report findings to the General Service Manager.
- Ensure effective and timely management of cancer performance, patient referral pathways, patient target lists and inpatient/outpatient waiting lists.
- Analyse, manipulate and interpret waiting list data to support planning and performance improvement.
- Advise the General Service Manager on governance processes and other operational matters.
- Work closely with other specialities within the division and support collaborative work that affects other Care Groups.
- Manage an administration team and monitor national and local key performance indicators.
- Oversee operational processes and lead change initiatives in line with improvement plans.
- Deputise for the General Service Manager as and when required.
- Support work streams to contribute to the Cost Improvement Plan (CIP) target for the Care Group.
Qualifications
- Experience in operational management within a healthcare setting and knowledge of RTT and CWT principles, rules and guidance.
- Strong communication, staff engagement and problem‑solving skills.
Operational Support Manager - Digestive and Emergency Surgery (DES) employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Manager - Digestive and Emergency Surgery (DES)
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those working in operational roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the latest trends in digestive and emergency surgery. Show us you’re not just another candidate; demonstrate your passion and knowledge about the field during your conversations.
✨Tip Number 3
Practice your problem-solving skills! Think of real-life scenarios you might face as an Operational Support Manager and how you'd tackle them. We love seeing candidates who can think on their feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who are ready to make a difference in healthcare.
We think you need these skills to ace Operational Support Manager - Digestive and Emergency Surgery (DES)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Support Manager role. Highlight your experience in operational management within healthcare, especially any work related to cancer performance and patient pathways. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Digestive and Emergency Surgery Care Group. Share specific examples of how you've led teams or improved operational processes in the past. We love a good story!
Showcase Your Data Skills: Since analysing and interpreting waiting list data is key for this role, make sure to mention any relevant experience you have with data analysis. We want to know how you've used data to drive performance improvements in your previous roles.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and values!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of operational management within healthcare, especially around RTT and CWT principles. Familiarise yourself with the specific challenges faced by the Digestive and Emergency Surgery Care Group, as this will show your genuine interest and understanding of the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing projects. Think about times when you've successfully improved operational performance or navigated complex situations. This will demonstrate your capability to manage an administration team and oversee operational processes effectively.
✨Data is Key
Since the role involves analysing waiting list data, be ready to discuss your experience with data manipulation and interpretation. Bring examples of how you've used data to support planning and performance improvement in previous roles. This will help you stand out as someone who can contribute to financial improvement plans.
✨Engage with the Interviewers
Don't just answer questions; engage with the interviewers. Ask insightful questions about the Care Group's current challenges and how you can contribute to their goals. This shows that you're proactive and genuinely interested in the position, which can leave a lasting impression.