At a Glance
- Tasks: Use data to improve services and support millions of customers across the UK.
- Company: Join DWP Digital, the UK's largest government department driving digital transformation.
- Benefits: Competitive salary, generous leave, hybrid working, and a fantastic pension scheme.
- Other info: Exciting career growth opportunities in a diverse and inclusive environment.
- Why this job: Make a real impact by shaping services that help people in their everyday lives.
- Qualifications: Strong analytical skills, leadership experience, and proficiency in SQL and Power BI.
The predicted salary is between 38772 - 45065 £ per year.
DWP Digital with Purpose. Join DWP's Digital Transformation Group and use data, insight and analysis to help improve services, influence decision making and support millions of customers across the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
What skills, knowledge and experience will you need?
- Strong analytical skills with the ability to interpret and analyse complex operational data.
- Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight.
- Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives.
- Strong decision-making skills with the ability to interpret complex data, apply sound judgement and make evidence-based recommendations.
- Excellent written and verbal communication skills, with confidence presenting complex findings and recommendations to senior leaders.
- Experience using SQL or similar data manipulation tools, version control such as Git, and Power BI or similar visualisation software.
You and your role
As an Operational Management Information Developer, you will play a key role in using data and insight to help shape services that support millions of customers across the UK. You'll work in our Working Age Data and Performance Team at the heart of DWP's Digital Transformation Group providing analysis and performance reporting that drive continuous improvement across Working Age services.
You'll develop high-quality management information, dashboards and analytical products using tools such as Power BI and SQL, transforming complex data into meaningful insights that support operational and strategic decision making. By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services.
You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers, and influence decisions through evidence-based analysis. You'll lead analytical projects and communicate findings clearly to both technical and non-technical audiences. This is an exciting opportunity to join a high-profile team where your work will directly contribute to improving customer outcomes, increasing efficiency and supporting strategic priorities across the Department.
Details
Wages
- Hybrid Working: We work a hybrid model you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%).
- Pay: We offer competitive pay for this role of up to £45,065.
- Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £11,232 per year.
- Holidays: A leave package starting at 24 days rising to 26 days after one year and 31 days over time. You can take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
Benefits
- Time off volunteering and charitable giving.
- Be your authentic self at work with 'I Can Be Me in DWP'.
- Discounts and savings on shopping, fun days out and more.
- Interest-free loans to buy a bike or a season ticket.
- Professional development and career progression opportunities.
Awards and Culture
- 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards.
- Diverse and Inclusive Leadership at Digital Leaders Awards.
- 2024 Best Place to Work in Digital category in the Computing Digital Technology Leaders awards.
- 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards.
Operational Management Information Developer employer: Career Choices Dewis Gyrfa Ltd
Join a pioneering agricultural enterprise in Shropshire that values innovation and sustainability, offering a competitive salary and accommodation support. As a Mixed Farm Worker, you'll benefit from hands-on training in both modern fruit production and regenerative livestock management, fostering your professional growth in a supportive and dynamic work environment. This role is perfect for those eager to develop their skills while contributing to a forward-thinking farm committed to excellence.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
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We think you need these skills to ace Operational Management Information Developer
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