At a Glance
- Tasks: Engage with visitors and support them in exploring local heritage at Oldham Archives.
- Company: Join a vibrant team dedicated to preserving and sharing local history.
- Benefits: Enjoy 25 days annual leave, pension scheme, and discounts on gym and shopping.
- Other info: Flexible working hours and opportunities for personal growth await you.
- Why this job: Make a difference by connecting the community with its rich heritage.
- Qualifications: Interest in heritage and good communication skills are essential.
The predicted salary is between 20740 - 24296 € per year.
We are looking for an enthusiastic and committed apprentice to help us deliver a great service to users of Oldham Archives. You will learn about local heritage and our important collections relating to life in the borough of Oldham. You will assist in the delivery of a customer focused, effective, efficient and high‑quality service for all members of the public and will assist with the security and care of Local Studies & Archives collections.
Key Responsibilities
- Providing a first point of contact with customers – welcoming visitors and providing information to support their visit.
- Providing services to the public including sales, advice and information.
- Supporting and assisting with public events and group visits.
- Assisting customers with the use of digital resources including computers, scanners, photocopiers etc.
- Assisting with heritage enquiries including searching catalogues and databases and retrieving items from storage.
Key Requirements
- An interest in heritage.
- Ability to use IT applications including Microsoft Office programmes and internet browsers.
- Literacy and numeracy skills (Level 2 or equivalent).
- Good communication skills.
- Team‑working skills.
- Ability to work flexibly to meet the needs of the service, including evenings, weekends and at different locations as required.
- Experience of customer service is desirable.
Benefits Package
- 25 days annual leave which increases after 5 and 10‑years’ service.
- The option to purchase additional annual leave.
- An attractive LGPS pension scheme with the option to make shared cost additional voluntary contributions.
- Discounted gym membership with Oldham Active.
- Staff discount scheme for shopping, entertainment, eating‑out, eating‑in, travel, motoring and more.
- Salary sacrifice scheme for home and electronics and Cycle to Work.
- Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
- Staff recognition and celebration events.
- Peer support groups.
Guaranteed Assessment Scheme
If you’re an applicant with disabilities, have previously been or currently in care, are a carer, have served in the Armed Forces, or have participated in the GM Elevate Programme, and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under our Guaranteed Assessment Scheme.
Right to Work
Right to Work in the UK from 1st July 2021.
Level 3 Advanced Apprentice (Archives) in Oldham employer: Career Choices Dewis Gyrfa Ltd
Join Oldham Archives as a Level 3 Advanced Apprentice and immerse yourself in the rich heritage of the borough while providing exceptional service to our community. With a supportive work culture that prioritises employee wellbeing, growth opportunities, and a comprehensive benefits package including generous annual leave and a pension scheme, this role offers a meaningful pathway into the world of archives and local history. Experience a fulfilling apprenticeship in a vibrant environment where your contributions are valued and celebrated.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Level 3 Advanced Apprentice (Archives) in Oldham
✨Tip Number 1
Get to know the Oldham Archives before your interview! Familiarise yourself with their collections and services. This will show your genuine interest in heritage and help you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've helped someone or resolved an issue. Being able to share these stories will demonstrate your ability to provide a high-quality service.
✨Tip Number 3
Brush up on your IT skills, especially with Microsoft Office and digital resources. Being tech-savvy is key for this role, so make sure you're comfortable using computers, scanners, and other equipment you'll encounter.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team at Oldham Archives.
We think you need these skills to ace Level 3 Advanced Apprentice (Archives) in Oldham
Some tips for your application 🫡
Show Your Passion for Heritage:Make sure to express your enthusiasm for local heritage in your application. We want to see that you’re genuinely interested in the collections and services we provide at Oldham Archives.
Highlight Your Customer Service Skills:Since this role involves a lot of interaction with the public, it’s crucial to showcase any previous customer service experience. Tell us about times you've helped others or provided information effectively.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that make it easy for us to see your skills and experiences relevant to the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Heritage
Before the interview, brush up on your knowledge of local heritage and the collections at Oldham Archives. Being able to discuss specific items or events related to the borough will show your enthusiasm and commitment to the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you welcomed visitors or assisted them with their needs, as this is a key part of the job.
✨Familiarise Yourself with Digital Tools
Since you'll be assisting customers with digital resources, make sure you're comfortable using IT applications like Microsoft Office and internet browsers. You might even want to mention any relevant experience you have with scanners or photocopiers.
✨Demonstrate Team Spirit
The role requires good team-working skills, so be ready to discuss how you've collaborated with others in previous roles. Highlight any group projects or events you've been part of, especially if they involved public engagement.
