At a Glance
- Tasks: Deliver high-quality care coordination and support to patients and healthcare professionals.
- Company: Join a dedicated healthcare team focused on patient care in Oldham.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Dynamic work environment with opportunities for career advancement.
- Why this job: Make a real difference in people's lives while developing your skills in healthcare.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 29970 - 36483 £ per year.
To deliver a high quality care co‑ordination service to patients and health care professionals. Accurately record on a range of clinical systems all relevant data for each contact and direct appropriately. Where demographics are incomplete, complete all necessary checks e.g. NHS Spine to ensure most up-to-date records are available.
Undertake the booking of appointments across a number of services in line with agreed timescales. Provide a first class reception service, ensuring a professional meet and greet, efficient registration and onward referral to the relevant area/service. Liaise with the Senior Care Co‑ordinator and Clinical Shift Lead regarding any operational issues affecting the flow of patients and ensure excessive waiting times do not occur.
Follow the failed encounter procedure for all patients that did not attend (DNA) for a face‑to‑face assessment. Coordinate the arrangement of any follow‑up care as directed by the Senior Care Co‑ordinator or clinical team. Liaise with the multi‑disciplinary team to ensure the smooth running of the service. Liaise with NHS 111 service regarding patients who are out of area, duplicate calls or incomplete information.
Ensure all equipment and medication is checked at the start and end of shift and report any discrepancies to the senior care co‑ordinator. Facilitate the transfer of electronic data both internally and externally ensuring that information governance rules are followed at all times. Have a full understanding of the clerical backup system to facilitate the smooth transaction from a computer based system to a paper based system.
Fully comply with the Complaints Policy ensuring all informal and formal complaints and incidents are documented and the process is explained to patients. Responsible for undertaking administration duties within the service. Ensure regular attendance at operational meetings. All training deemed as mandatory to be completed within the specified time frames. Perform any tasks as requested that are within the boundaries of the role. Ensure that all gtd healthcare policies and procedures form the basis of all decision making.
Other duties: Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.
Care Co-ordinator - Oldham employer: Career Choices Dewis Gyrfa Ltd
As a Care Co-ordinator at our Oldham location, you will be part of a dedicated team committed to delivering high-quality care and support to patients and healthcare professionals. We pride ourselves on fostering a collaborative work culture that values professional development, offering numerous training opportunities to enhance your skills and career progression. With a focus on employee well-being and a supportive environment, we ensure that our staff feel valued and empowered to make a meaningful impact in the community.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Co-ordinator - Oldham
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in care co-ordination. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Practice your interview skills with a mate or in front of the mirror. Focus on how you’d handle real-life scenarios related to patient care and coordination. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds. Plus, it shows you’re genuinely interested in the role and the team.
✨Tip Number 4
Apply through our website for the best chance at landing that Care Co-ordinator role. We’ve got all the latest openings, and applying directly shows you’re keen and ready to jump in!
We think you need these skills to ace Care Co-ordinator - Oldham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Care Co-ordinator role. We want to see how you can deliver that high-quality care coordination service we’re all about!
Be Clear and Concise:When filling out your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-organised application that makes it easy for us to see your qualifications.
Show Your Passion:Let your enthusiasm for the role shine through! Share why you’re excited about working with us and how you can contribute to the smooth running of our services. We love seeing candidates who are genuinely interested in making a difference.
Check Your Details:Before hitting submit, double-check all your information. Ensure that your contact details are correct and that you've filled in all necessary sections. We want to make sure we can reach you easily!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Care Co-ordinator. Understand how to accurately record data, manage appointments, and liaise with healthcare professionals. This will show that you’re not just interested in the role but also prepared for it.
✨Practice Makes Perfect
Rehearse common interview questions related to patient care and coordination. Think about scenarios where you had to handle operational issues or manage patient flow. Being able to share specific examples will demonstrate your experience and problem-solving skills.
✨Showcase Your Communication Skills
As a Care Co-ordinator, effective communication is key. Be ready to discuss how you would greet patients, manage their queries, and liaise with the multi-disciplinary team. Highlight any previous experience where you’ve successfully communicated in a healthcare setting.
✨Be Ready for Situational Questions
Prepare for questions that assess how you would handle specific situations, like dealing with a patient who didn’t attend an appointment. Think through the failed encounter procedure and be ready to explain how you would ensure smooth follow-up care.
