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For Companies At a Glance
- Tasks: Engage with customers and handle queries to provide exceptional service.
- Company: Leading customer service provider in Oldbury with a focus on community impact.
- Benefits: Competitive salary, generous holiday entitlement, and professional development opportunities.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Positive attitude, flexibility, and genuine interest in customer needs.
- Other info: Great opportunity for personal growth and community engagement.
The predicted salary is between 30000 - 42000 £ per year.
A leading customer service provider in Oldbury is looking for a Customer Service Advisor to provide exceptional service in branch operations. The role involves engaging with customers, handling queries confidently, and ensuring a welcoming environment. Candidates should demonstrate a positive attitude, flexibility, and a genuine interest in customer needs.
The position offers competitive salary, benefits including generous holiday entitlement, and professional development opportunities.
Customer Service Advisor — In-Branch & Community Impact in Oldbury employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor — In-Branch & Community Impact in Oldbury
✨Tip Number 1
Get to know the company! Research their values and mission so you can show how your positive attitude aligns with their customer service goals. This will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will boost your confidence in handling queries and ensure you’re ready to engage with customers effectively.
✨Tip Number 3
Be flexible and adaptable! During interviews, share examples of how you've successfully handled unexpected situations in the past. This shows you're ready to tackle anything that comes your way in branch operations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Advisor — In-Branch & Community Impact in Oldbury
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you've engaged with customers and handled queries in the past, so don’t hold back!
Be Yourself: Let your personality shine through in your application! We’re looking for candidates who have a positive attitude and a genuine interest in helping others, so don’t be afraid to show us who you are.
Tailor Your Application: Make sure to customise your application to fit the role. Mention specific aspects of the job description that excite you and how your skills align with what we’re looking for. It shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know the Company
Before your interview, do a bit of research on the customer service provider in Oldbury. Understand their values, mission, and what makes them stand out in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've successfully handled customer queries or resolved issues. Highlight your ability to engage with customers and create a welcoming environment, as this is key for the role of a Customer Service Advisor.
✨Demonstrate Flexibility and Positivity
During the interview, convey your positive attitude and flexibility. Share instances where you've adapted to changing situations or gone the extra mile for a customer. This will illustrate that you can thrive in a dynamic branch environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, professional development opportunities, or how they measure success in customer service. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.
