Fire & Security Service Engineer in Newport

Fire & Security Service Engineer in Newport

Newport Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Maintain and service Fire & Security systems across the UK.
  • Company: Join a fast-growing company with a vibrant culture.
  • Benefits: Competitive salary, vehicle allowance, and career progression opportunities.
  • Other info: Be part of a dedicated team that values your contributions and growth.
  • Why this job: Make a real impact while developing your skills in a supportive environment.
  • Qualifications: Technical background in electrical/electronic industry and customer service experience.

The predicted salary is between 30000 - 40000 £ per year.

Join Mitie Fire & Security, where innovation meets dedication. We are on the lookout for a passionate and experienced Fire & Security Engineers to work on our renowned client's sites across the UK.

Why Marlowe Fire & Security? As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Mitie Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more.

Your Role as a Fire & Security Service Engineer:

  • Maintain Fire & Security Systems in your assigned area.
  • Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
  • Plan and respond to routine and re-active call visits in your area.
  • Maintain effective communication with customers when planning site visits.
  • Maintain your stock levels with support from the Stores team.
  • Attend training sessions as and when required.
  • Attend Engineering team meetings as and when required.
  • Identify any personal training and development needs to help you provide the best possible customer service.

Our Systems:

  • Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
  • Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
  • CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
  • Access Control: Paxton, PAC, Salto

What We're Seeking:

We're thrilled to connect with candidates who not only have the expertise but also possess a passion for making a significant impact. Here's how you can excel in this position:

  • A technical background in the electrical / electronic industry.
  • Good all-round knowledge of Fire and Security Systems.
  • Experience of front-line customer contact preferred.
  • Excellent organisational skills.
  • A professional and presentable demeanor, always.
  • An ability to deliver exceptional customer service.

At Mitie Fire & Security, you'll join a vibrant team that appreciates your contributions and is dedicated to your growth. If you're ready to elevate your career while making a meaningful difference, we can't wait to hear from you.

Fire & Security Service Engineer in Newport employer: Career Choices Dewis Gyrfa Ltd

At Mitie Fire & Security, we are committed to fostering a dynamic work environment where our employees thrive. With a strong emphasis on career progression, comprehensive benefits including a competitive salary and vehicle allowance, and a culture that values innovation and teamwork, we empower our Fire & Security Service Engineers to excel in their roles while making a meaningful impact across the UK.

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Contact Details:

Career Choices Dewis Gyrfa Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Fire & Security Service Engineer in Newport

Tip Number 1

Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!

Tip Number 2

Show off your skills! If you’ve got experience with specific systems like Gent or Hikvision, make sure to highlight that in conversations. Bring it up during interviews or networking chats to demonstrate your expertise and passion for the field.

Tip Number 3

Prepare for those tricky interview questions! Think about how you would handle customer service scenarios or technical challenges. Practising your responses will help you feel more confident and ready to impress.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our vibrant team at Mitie Fire & Security.

We think you need these skills to ace Fire & Security Service Engineer in Newport

Technical Background in Electrical/Electronic Industry
Knowledge of Fire and Security Systems
Customer Service Skills
Organisational Skills
Communication Skills
Problem-Solving Skills
Ability to Plan and Respond to Service Calls

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Fire & Security Service Engineer role. Highlight your technical background and any relevant experience with fire and security systems. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the industry and why you want to join Mitie Fire & Security. Let us know how you can contribute to our team and deliver exceptional customer service.

Showcase Your Customer Service Skills:Since front-line customer contact is preferred, make sure to highlight any experience you have in delivering great customer service. We value communication and professionalism, so share examples that demonstrate these qualities.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our vibrant team!

How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd

Know Your Systems

Familiarise yourself with the specific Fire and Security systems mentioned in the job description, like Gent, Notifier, and Hikvision. Being able to discuss these systems confidently will show your technical expertise and genuine interest in the role.

Customer Service Focus

Prepare examples of how you've delivered exceptional customer service in previous roles. Mitie values a professional demeanour and effective communication, so think about situations where you went above and beyond for a customer.

Organisational Skills Matter

Be ready to discuss how you manage your time and stock levels effectively. You might want to share specific strategies or tools you use to stay organised, as this is crucial for responding to service calls and planning site visits.

Show Your Passion

Express your enthusiasm for the Fire and Security industry during the interview. Talk about what drives you to excel in this field and how you can contribute to Mitie's mission of delivering excellence and innovation.