At a Glance
- Tasks: Support waste education and enforcement activities with essential administrative tasks.
- Company: Join Newport City Council's dynamic Waste Education and Enforcement Team.
- Benefits: Competitive pay, flexible hours, hybrid working, and a supportive team environment.
- Other info: Temporary 6-month role with excellent career development opportunities.
- Why this job: Make a difference in your community while gaining valuable administrative experience.
- Qualifications: Good education, admin experience, and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for a motivated and organised individual to join the Waste Education and Enforcement Team as an Enforcement Case Officer. In this role, you will provide essential administrative support to the department, helping to ensure the effective delivery of enforcement and education activities. You will support enforcement workflows, maintain the department’s document management systems, and contribute to clear and effective communication within the team.
The role includes a range of duties such as:
- Handling customer enquiries
- Managing correspondence
- Processing notifications and invoices
- Maintaining accurate case records
- Producing reports
- Providing general administrative support to Enforcement Officers and management
You will play a key role in maintaining accurate, auditable records, supporting internal and external audits, completing data input and validation tasks, and ensuring compliance with Council procedures.
Key Requirements
- Good general standard of education
- Experience of administrative processes and integrated record management systems
- Experience working with databases, spreadsheets, and other software systems
- Excellent communication skills, with experience in a busy administrative environment
- Ability to deal calmly, efficiently, and courteously with members of the public
- Proficient IT skills, particularly in Microsoft Office (or equivalent)
- Experience using finance systems or packages
- Ability to work on your own initiative with a methodical and organised approach
- Enthusiastic, adaptable, and self-motivated, with a flexible approach to work
- Ability to work under pressure and meet tight deadlines
Additional Information
The role is based at Telford Depot, Newport, but may require working from other Council locations. This is a temporary 6-month position. Hybrid working is available, with up to 2 days per week working from home following an initial training period. Flexible working hours are available, with start times between 7:00am and 8:00am and finish times between 3:00pm and 4:00pm.
Enforcement Case Officer in Newport employer: Career Choices Dewis Gyrfa Ltd
Newport City Council is an excellent employer, offering a supportive work culture that values flexibility and employee well-being. As an Enforcement Case Officer, you will benefit from hybrid working arrangements, allowing for a balanced work-life dynamic, alongside opportunities for professional growth within a dedicated team focused on community welfare. With a commitment to fostering a collaborative environment, Newport City Council ensures that employees are equipped with the necessary tools and training to excel in their roles while making a meaningful impact in the local community.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
