At a Glance
- Tasks: Coordinate care schedules and support staff to ensure quality home care.
- Company: Join a dedicated team in a growing home care service.
- Benefits: Competitive salary, paid travel, bonuses, and career development opportunities.
- Other info: Flexible hours with opportunities for ongoing training and support.
- Why this job: Make a real difference in people's lives while managing a dynamic team.
- Qualifications: Experience in home care and strong organisational skills required.
The predicted salary is between 27500 - 29000 £ per year.
A fantastic opportunity has arisen for an organised and dedicated individual to join our senior management team as our Care Coordinator for rota management and staff recruitment. You will ensure high-quality home care is provided to our clients by effectively scheduling care calls and supporting our care team. You will have the exciting opportunity of contributing to our continual growth and development, whilst ensuring our commitment to quality care is met at all times.
The Care Coordinator role is key to ensure smooth planning of rotas so that our home care assistants have a work/life balance and all care calls are covered. This is a fast‑paced role and requires someone who is able to work well under pressure and remain calm in a variety of situations. Previous experience as a care coordinator is preferred but not essential.
Responsibilities- Scheduling client calls, matching client’s needs to the correct carers for our home care service across South Cheshire.
- Managing holiday / absence cover and last minute changes to the rotas.
- Staff recruitment and retention.
- Supporting new staff through the induction process and probation period.
- Accurate record keeping using a bespoke IT system.
- Day‑to‑day problem‑solving liaising with clients and care assistants.
- Relationship building and communicating effectively with the existing team, clients and their families and other health and social care professionals.
- Providing care and support to clients and field based support when needed.
- To be part of the on‑call team (additional payment for on‑call).
- Ensuring all practices are CQC compliant.
- Full‑time salary of £27,500 to £29,000 plus additional payment for being on‑call (£200 per week) for a fixed contract of 37.5 hours, flexible across Monday to Sunday depending on the needs of the business.
- Pay review after 6 months.
- Paid travel time and mileage when completing care calls.
- Generous refer a friend bonus scheme and free Blue Light Card subscription.
- Annual loyalty bonus which increases each year.
- Workplace pension scheme.
- Free on‑site parking.
- Opportunities for ongoing development and career progression with training through face‑to‑face courses and e‑learning.
- Being part of an established management team with extensive knowledge and ongoing support.
- You must be local to the area as you will be based in our Nantwich office and will need a full UK driving licence and a car for this role to provide care as needed for holiday and emergency cover.
- You will need to be flexible in managing your working week to cover care calls when needed, which may be a morning shift from 7am or an evening shift until 10pm and may include weekends.
- Whilst previous experience as a care co‑ordinator isn’t essential for this role you must have experience in a home care role and have completed your NVQ level 2 or above in health and social care.
- We are looking for someone who is reliable and flexible to the needs of the business and able to manage competing priorities.
- You must have excellent communication, organisation and prioritisation skills with the ability to work calmly and accurately under pressure.
- You must have excellent planning and computer skills, including Microsoft office and be able to learn scheduling / rostering systems.
- Experience in CRM software is an advantage.
Care Coordinator in Nantwich employer: Career Choices Dewis Gyrfa Ltd
Join our dedicated team as a Care Coordinator in Nantwich, where you will play a vital role in ensuring high-quality home care for our clients. We offer a supportive work culture with opportunities for professional growth, competitive salary, and benefits such as paid travel time, a generous refer-a-friend bonus scheme, and ongoing training. Be part of an established management team that values your contributions and fosters a positive environment for both staff and clients.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in Nantwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination. Think about scenarios where you've had to manage competing priorities or solve problems under pressure, as these will likely come up during your chat with potential employers.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've successfully managed rotas or schedules in the past. This will demonstrate your ability to handle the fast-paced nature of the Care Coordinator role.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Care Coordinator in Nantwich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your relevant experience in home care and any skills that match the job description, like scheduling and communication.
Showcase Your Organisational Skills:Since this role is all about managing rotas and staff recruitment, give examples of how you've successfully organised tasks or managed competing priorities in previous jobs. We love seeing those skills in action!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know why you’re passionate about care coordination.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure we receive your details and can get back to you quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Care Coordinator role. Familiarise yourself with the responsibilities like scheduling client calls and managing rotas. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Problem-Solving Skills
Since this role involves day-to-day problem-solving, prepare examples from your past experiences where you've successfully handled challenges. Think about times when you had to manage last-minute changes or support staff during busy periods, and be ready to discuss these scenarios.
✨Highlight Your Communication Skills
Effective communication is key in this role, so be prepared to talk about how you've built relationships with clients and colleagues in previous positions. Share specific instances where your communication made a positive impact, especially in high-pressure situations.
✨Demonstrate Flexibility and Organisation
The Care Coordinator role requires someone who can juggle multiple priorities. During the interview, emphasise your organisational skills and flexibility. Discuss how you manage your time and adapt to changing circumstances, as this will reassure them that you can handle the fast-paced environment.
