Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage teams to drive excellence in aftersales operations across multiple locations.
- Company: A reputable family-run dealer group in South East Wales.
- Benefits: Competitive salary up to £40,000, OTE of £45,000, and excellent holiday entitlement.
- Other info: No weekend work; standard hours Monday to Friday.
- Why this job: Take the next step in your career with opportunities for growth and professional development.
- Qualifications: Proven management experience in the motor trade and strong leadership skills.
The predicted salary is between 40000 - 45000 £ per year.
A leading family‑run dealer group in South East Wales is seeking an experienced Aftersales Manager to oversee multiple locations and drive excellence in aftersales operations. This is a highly rewarding role suitable for a professional with proven management experience within the motor trade. Our client offers a competitive package and a fantastic opportunity to lead and develop teams across several sites.
Benefits
- Basic salary up to £40,000, negotiable based on experience
- OTE of up to £45,000 through bonus scheme
- Company pool vehicle or fuel allowance for distant sites (no regular company car scheme)
- Competitive holiday entitlement, negotiable to suit
- Workplace pension scheme
- Full manufacturer‑accredited training and ongoing development
- No weekend working; standard hours Monday to Friday, 8:00am‑5:00pm
- Opportunities for career progression within a reputable family‑run group
Duties of an Aftersales Manager
- Lead and manage multiple teams of Vehicle Technicians and Service Advisors across various locations
- Oversee efficient and professional aftersales operations to maximise workshop utilisation
- Ensure high levels of customer satisfaction through excellent service delivery
- Support and motivate staff to meet performance targets and uphold company policies
- Maintain accurate records and ensure compliance with manufacturer standards
- Collaborate with senior management to implement improvement initiatives
- Manage workshop workflow, parts sales, and labour sales to optimise profitability
- Support business growth through effective aftersales strategies
Requirements of an Aftersales Manager
- Proven experience as a Service Manager, Aftersales Manager or similar within a small to medium‑sized franchise‑approved dealership
- Strong leadership and team management skills
- Excellent organisational and communication abilities
- IT literacy and proficiency with dealership management systems
- Valid UK driving licence with minimal points
- Living within South East Wales or nearby transportation links
This is an outstanding chance to take the next step in your career with a reputable dealer group, managing multiple locations and leading motivated teams. If you have the relevant experience and are seeking a role that offers career development, professional support, and a rewarding environment, this Aftersales Manager opportunity is for you.
Aftersales Manager in Monmouth employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager in Monmouth
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for an Aftersales Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its aftersales operations. Show them you’re not just another candidate; demonstrate your passion for driving excellence in aftersales and how your experience aligns with their needs.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions for management roles in the motor trade. This will help you articulate your leadership style and how you motivate teams effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Aftersales Manager in Monmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aftersales Manager role. Highlight your management experience in the motor trade and any specific achievements that showcase your leadership skills. We want to see how you can drive excellence in aftersales operations!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for customer satisfaction and how you’ve successfully led teams in the past. Let us know what makes you tick!
Showcase Your Skills: Don’t forget to highlight your organisational and communication abilities. We’re looking for someone who can manage multiple teams effectively, so give us examples of how you've done this before. Be specific and show us your IT literacy too!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our family-run dealer group!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of aftersales operations and the motor trade. Familiarise yourself with the latest trends and challenges in the industry, as well as the specific practices of the dealer group you're interviewing with. This will show that you're not just a candidate, but someone who genuinely cares about the role.
✨Showcase Your Leadership Skills
As an Aftersales Manager, you'll be leading multiple teams. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated staff and improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Customer Satisfaction is Key
Be ready to discuss how you've ensured high levels of customer satisfaction in previous roles. Think of specific instances where you went above and beyond to resolve issues or improve service delivery. This will demonstrate your commitment to excellence in aftersales operations.
✨Ask Insightful Questions
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewers. Inquire about their expectations for the role, the team dynamics, and any upcoming initiatives they have in mind. This shows that you're engaged and serious about contributing to their success.