At a Glance
- Tasks: Ensure guest rooms are spotless and provide top-notch service for an unforgettable stay.
- Company: Join a vibrant hotel team dedicated to exceptional guest experiences.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Collaborate with a dynamic team and enjoy opportunities for growth.
- Why this job: Make a difference in guests' stays while developing valuable skills.
- Qualifications: Must be proactive, flexible, and have a valid ID to work in the UK.
The predicted salary is between 24960 - 28000 £ per year.
Part-time Mission: To ensure that each guest has a comfortable and enjoyable stay and that their needs are met in the best possible way, going above and beyond what is expected of us. Finally, to present an excellent image of our hotel at an extremely high level of Guest Services. Also, ensure that our properties are maintained and presented to the highest standard possible; guests entering a property should always feel like they are the first one to have ever stayed at the property.
Key Responsibilities
- Ensure all rooms are immaculate, orderly, and fully furnished to accommodate guests’ comfort.
- Perform basic housekeeping duties, including replacing linens, arranging towels, emptying and sanitising bins, restocking toiletries in an orderly manner, vacuuming, dusting, removing cobwebs, cleaning blinds and curtains (where necessary), washing and ironing (when required).
- Pick up larger objects off the floor, clean glass and windows, spot‑clean partition doors, electrical outlets, walls, and sideboards, sweep and mop the floors, and clean toilets and rearrange the room after guests check out.
- Clean communal areas as and when required, collaborating closely with the Property Manager and Maintenance Personnel.
- Use the cleaning app and upload pictures of the cleanings.
- Ensure smooth check‑in and check‑out processes.
- Respond to guests’ complaints in a timely and professional manner, and contact necessary team members to solve problems that may arise.
- Understand Zeevou and our in‑house technology; maintain updated records of bookings and payments on Zeevou.
- Track repeating issues and convey them to the Managers.
- Inspect linens for stains, treat them as required, and manage laundry cycles (placing, washing, drying, and ironing).
- Inspect laundry equipment visually and report any maintenance issues to building management.
- Prepare restaurant tables with special attention to sanitation and order.
- Attend to customers upon entrance, present menus, and help customers select food or beverages.
- Take and serve orders, issue bills and accept payments.
- Address complaints or problems with a positive attitude.
- Maintain serving areas.
- Send reports to OE upon request.
- Communicate with the remote team on Discord and participate in weekly meetings.
- Perform other responsibilities delegated by the onsite manager or OE.
Qualifications
- Proactivity
- High standards
- Flexibility
- Valid ID card, proof of address, and authorization to stay/work in the UK (Recruitment checks).
Housekeeper (NHH161) in Mold employer: Career Choices Dewis Gyrfa Ltd
Join our vibrant team as a Housekeeper, where we prioritise creating a welcoming and pristine environment for our guests. Our commitment to excellence is reflected in our supportive work culture, offering flexible hours and opportunities for personal growth within the hospitality sector. Located in a dynamic area, we provide a unique chance to be part of a dedicated team that values your contributions and fosters a sense of community.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper (NHH161) in Mold
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Career Choices Dewis Gyrfa Ltd and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Housekeeper (NHH161) in Mold
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Career Choices Dewis Gyrfa Ltd that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Career Choices Dewis Gyrfa Ltd.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Career Choices Dewis Gyrfa Ltd get a sense of who you are beyond your experience!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Career Choices Dewis Gyrfa Ltd and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
