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For Companies At a Glance
- Tasks: Lead care operations and ensure high-quality support across multiple locations.
- Company: Elliots Hill, a caring and flexible health & social care provider.
- Benefits: Flexible hours, enhanced pension, private health insurance, and study leave.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: NVQ Level 3 in Health & Social Care and 2 years' experience in care.
- Other info: Join a supportive team with opportunities for growth and development.
The predicted salary is between 32085 - 44895 £ per year.
Health & Social Care Company: Elliots Hill. Location: Pembrokeshire (multiple locations). Contract: Full-time, Permanent. Salary: £32,085. Working Hours: Full-time 37.5 hours/week (½ hour paid lunch; 40 hours/week). Annual Leave: 36 days per year (including bank holidays).
About Us: Elliots Hill is dedicated to delivering exceptional care and support across Pembrokeshire. We pride ourselves on our flexible, family-friendly approach, fostering a culture of respect, integrity, and collaboration. As we expand, we are looking for a passionate Area Manager to join our team and make a positive difference in the lives of our clients.
Key Responsibilities
- Operational Leadership — Oversee day-to-day care operations across multiple locations within the designated area.
- Compliance & Quality Assurance — Ensure services are delivered in line with organisational policies, procedures, and Welsh regulatory standards. Plan and allocate staff resources efficiently to meet client needs. Maintain CIW standards at all times. Implement and monitor quality assurance systems, audits, and improvement plans. Maintain accurate records of incidents, complaints, and safeguarding concerns.
- Staff Management & Development — Recruit, mentor, and manage a team of Support Workers and Team Leaders. Conduct appraisals, supervise performance, and provide ongoing coaching and support. Promote a culture of continuous learning and development, including ensuring mandatory training is completed.
- Person-Centred Care & Client Focus — Ensure all care plans are person-centred and regularly reviewed. Address client needs, feedback, or complaints promptly and effectively. Foster relationships with service users, families, and carers to support wellbeing and satisfaction.
- Budgeting & Resource Management — Monitor and manage budgets for allocated care areas. Ensure resources and equipment are available to maintain high-quality care provision.
- Collaboration & Stakeholder Engagement — Work closely with other Area Managers, Care Managers, and external stakeholders. Support local authorities, healthcare professionals, and partner organisations to meet client needs. Represent the organisation professionally at meetings, forums, and inspections.
- Health & Safety / Safeguarding — Ensure all premises and activities comply with health, safety, and safeguarding legislation. Promote a safe and supportive environment for staff and clients.
- Reporting & Communication — Provide regular reports to the Care Manager on service delivery, staff performance, and compliance. Communicate effectively with staff at all levels, ensuring information is clear and timely.
About You (Essential)
- Minimum Level 3 NVQ in Health & Social Care (or willingness to work towards Level 4).
- At least 2 years’ experience in a care setting.
- Experience with learning disabilities, mental health, acquired brain injury, or challenging behaviours.
- Knowledge of regulatory requirements (CIW compliance).
- Strong IT and interpersonal skills.
- Resilient, adaptable, and able to respond to change.
Desirable
- Welsh language skills.
Benefits
- Flexible working hours with core hours 10am - 2pm.
- Homeworking 2 days per 4 weeks.
- Enhanced pension (up to 8% matched contributions).
- Private health insurance (Aviva).
- Enhanced sick pay.
- Study leave and fully funded QCF opportunities.
- Cycle2Work Scheme.
- Option to purchase additional annual leave.
Requirements
- Must be 18 years or over.
- Full right to work in the UK.
- Employment subject to enhanced DBS check and two satisfactory references.
How to Apply
Apply through our website by uploading your CV and covering letter. Please explain why you are applying and how your experience matches the role.
Area Manager in Milford Haven employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager in Milford Haven
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sector, especially those who work at Elliots Hill. A friendly chat can open doors and give you insider info about the company culture and what they really value in an Area Manager.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of CIW standards and person-centred care. We want to see that you’re not just familiar with the basics but also passionate about making a difference in clients' lives.
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past where you’ve successfully managed teams or improved care quality. We love to hear about how you’ve made a positive impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to explain why you’re the perfect fit for the Area Manager role at Elliots Hill.
We think you need these skills to ace Area Manager in Milford Haven
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Area Manager role. Highlight your experience in health and social care, especially any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're passionate about joining Elliots Hill and how your background aligns with our values. We love hearing personal stories that connect you to the role.
Showcase Your Compliance Knowledge: Since compliance and quality assurance are key parts of the job, make sure to mention any relevant experience you have with CIW standards or similar regulations. We need someone who can keep us on track!
Apply Through Our Website: Don't forget to apply through our website! It's the easiest way for us to receive your application. Plus, it shows you're serious about joining our team at Elliots Hill.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Before the interview, make sure you’re familiar with Elliots Hill’s mission and values. Understand their approach to care and how they operate across Pembrokeshire. This will help you demonstrate your passion for the role and show that you’re a good fit for their culture.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your operational leadership and staff management skills. Think about times when you’ve successfully implemented quality assurance systems or managed budgets effectively. This will give the interviewer confidence in your ability to handle the responsibilities of an Area Manager.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company’s future plans, team dynamics, or how they support continuous learning and development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Be Person-Centred
Since the role focuses on person-centred care, be ready to discuss how you’ve put clients at the heart of your work in previous positions. Share examples of how you’ve addressed client needs and fostered relationships with service users and their families. This will resonate well with the interviewers.
