Operations Resource Coordinator in Merthyr Tydfil

£25,000 to £26,500 per year, An excellent salary + benefit package

Contract Type: Permanent

Hours: Full time

Disability Confident: No

Closing Date: 19/06/2026

Location: Merthyr Tydfil, South Wales

Starting: July 2026

As the Operations Resource Specialist for the Marshall Land Systems UK Operations team, you will support the operations management team at our new production facility in South Wales. The Operations Resource Specialist supports operations by ensuring the effective onboarding, planning, compliance, allocation, and utilisation of production resource personnel working closely with production managers. This role acts as a central liaison between teams across production to help reach production deadlines, reduce downtime, optimise capacity, and improve overall operational performance.

Responsibilities:

• Act as a key operational partner to the Production Operations Manager and Operations Lead, providing support across workforce planning, reporting, and operational readiness.
• Identify future operational and workforce needs in collaboration with senior operations leadership.
• Own and continuously improve the onboarding and induction process for Operations personnel, ensuring consistency, compliance, and a positive employee experience.
• Contribute to the recruitment process in partnership with HR, including workforce planning skills assessment requirements and succession planning.
• Ensure all relevant skills assessments are in place to support hiring, development and succession activities.
• Manage processes related to time booking, clocking, and attendance, resolving escalated issues and ensuring data accuracy.
• Ensure compliance with legislative and regulatory requirements, including Health & Safety.
• Coordinate training programmes, working with internal and external providers to ensure efficient delivery.
• Support accurate recording of operational data across relevant systems.
• Oversee the production of standard and ad‑hoc management reports to support operational and financial decision‑making.
• Oversee regular reporting, including daily clocking reports and weekly clocked vs. booked analysis, ensuring discrepancies are identified and resolved.
• Provide production resource data and insights for team meetings and planning activities.
• Support Production Managers with the setup and governance of SharePoint workspaces, ensuring compliance with BMS document requirements.
• Oversee coordination and administration of business travel for the operations team, liaising with internal and external partners.

Qualifications:

• Self‑starter with the ability to manage complex problems from start to finish.
• Proven experience managing conflicting priorities in a fast‑paced environment.
• Experience collaborating with a broad range of internal and external stakeholders.
• Demonstrated experience in reporting, data management, and use of IT systems.
• Experience within an Operations/HR administration/people‑focused admin support role.
• Highly organised with strong attention to detail.
• Advanced IT skills, with experience using a broad range of office systems and internal IT platforms.
• Understanding of budget control and cost‑centre responsibilities.
• Awareness of relevant regulatory and Health & Safety policies.
• Ability to analyse operational data and generate meaningful insights.
• Technical skills/education supporting the role (e.g., IT, finance or engineering background).

Benefits:

• Opportunity to gain exposure to site‑level operations management and strategic workforce planning.
• Clear pathway for progression into Production or Operations Management roles.
• Development of cross‑functional skills through collaboration with HR, QHSE, Finance, IT, and Production teams.
• Hands‑on experience in operational processes, reporting, and resource optimisation.