At a Glance
- Tasks: Coordinate engineers, plan workloads, and ensure top-notch service delivery for customers.
- Company: Join a leading material handling business with a supportive team culture.
- Benefits: Earn a competitive salary and enjoy a stable, growing work environment.
- Other info: Great opportunity for career development in the material handling sector.
- Why this job: Make a real impact by ensuring efficient service operations in a dynamic industry.
- Qualifications: Experience in service coordination and strong communication skills are essential.
The predicted salary is between 28000 - 30000 £ per year.
Join a leading material handling business as an organized and proactive Service Controller in Melksham. This role involves supporting a field service operation by coordinating engineers, planning workloads, booking repairs, and ensuring excellent service delivery for customers.
Responsibilities
- Plan and schedule engineers’ daily workloads and diaries
- Coordinate breakdowns, servicing, and repair appointments
- Liaise with customers regarding service updates and bookings
- Ensure engineers are fully utilised and workloads are managed efficiently
- Support the service department with administration and job coordination
- Raise job cards and manage service documentation
- Work closely with engineers and management to maintain service standards
- Prioritise urgent repairs and respond effectively to changing demands
Qualifications
- Previous experience in service coordination or engineer planning
- Experience working in a dealership, automotive, engineering, fleet, plant, or forklift environment
- Strong diary management and scheduling skills
- Excellent customer service and communication abilities
- Good administrative and IT skills
- The ability to multitask and prioritise workloads effectively
- A calm and organised approach in a fast‑paced environment
Benefits
- Competitive salary of £28,000 - £30,000
- Monday to Friday working hours
- Stable and growing business environment
- Supportive team culture
- Opportunity to develop within the material handling industry
Service Controller in Melksham employer: Career Choices Dewis Gyrfa Ltd
Join a dynamic and supportive team at a leading material handling business in Melksham, where your role as a Service Controller will be pivotal in ensuring exceptional service delivery. With a competitive salary, Monday to Friday working hours, and ample opportunities for professional development within the industry, this company fosters a culture of collaboration and growth, making it an excellent employer for those seeking meaningful and rewarding employment.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Controller in Melksham
✨Tip Number 1
Network like a pro! Reach out to people in the material handling industry, especially those who work as Service Controllers. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, be ready to discuss your experience in service coordination and how you can bring value to their team.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest in working with them. You never know what opportunities might pop up!
✨Tip Number 4
Prepare for interviews by practising common questions related to service coordination. Think about scenarios where you’ve successfully managed workloads or dealt with customer queries. This will help you shine when it counts!
We think you need these skills to ace Service Controller in Melksham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in service coordination or engineer planning. We want to see how your skills match the role, so don’t be shy about showcasing your diary management and scheduling abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Controller role. Share specific examples of how you've managed workloads and provided excellent customer service in the past.
Show Off Your IT Skills:Since good administrative and IT skills are key for this role, make sure to mention any relevant software or tools you’ve used. We love seeing candidates who are tech-savvy and can handle service documentation with ease!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Controller role. Familiarise yourself with the responsibilities like planning workloads and coordinating engineers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong diary management and scheduling skills, be prepared to discuss your experience in these areas. Bring examples of how you've successfully managed multiple tasks or coordinated schedules in previous jobs. This will demonstrate your ability to handle the fast-paced environment.
✨Communicate Clearly and Effectively
Excellent customer service and communication abilities are key for a Service Controller. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios where you would need to liaise with customers or engineers to showcase your communication style.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, like prioritising urgent repairs or managing changing demands. Think of examples from your past experiences where you successfully navigated similar challenges. This will help you illustrate your problem-solving skills and calm approach under pressure.
