At a Glance
- Tasks: Deliver friendly service, stock shelves, and support daily store operations.
- Company: Join the Co-op team and be part of a community-focused workplace.
- Benefits: Enjoy 30% discount, flexible pay access, and career development resources.
- Other info: Full training provided; inclusive workplace welcoming all applicants.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Passion for customer service and ability to work as part of a team.
The predicted salary is between 13.04 - 13.04 £ per hour.
Location: The Martock Centre North Street, Martock, TA12 6DL
Pay: £13.04 per hour
Contract: 16 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview.
Role will include working in our in-store bakery. Full, paid training provided.
You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or some other business-related needs.
We're looking for Customer Team Members to join our team at Co-op, join us and play a key role in delivering friendly, helpful service in your local Co-op store. As a Customer Team Member, you'll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day. Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery. Whatever the day brings, you'll play a key role in making life easier for our customers.
Why this job matters: You'll help keep our shelves stocked and support sales, making sure customers can find what they need. You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you’ll promote Co‑op membership, helping more customers enjoy the benefits of our unique business.
What you’ll do:
- Support the day‑to‑day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
- Work with your team to keep the store running smoothly
- Work hands‑on on the shop floor and tills, and in our in-store bakery, and contribute to daily operations to create a great shopping experience
- Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
- Make sure the store is safe and legal
- Keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Promote Co‑op Membership and support your local community
What you’ll bring:
- A genuine passion for helping people and delivering great customer service
- The ability to work flexibly across a number of shifts and as part of a team
- An interest in retail and working in a busy store environment (experience not essential)
Benefits:
- Full training and career development resources
- 30% discount on all Co‑op products in‑store
- Flexible access to your pay as you earn it
- A pension scheme with up to 10% employer contributions
- 31 days of holiday (including bank holidays, pro rata for part‑time colleagues)
- 24/7 access to GP appointments, and colleague support programme
- Market‑leading policies to help you through life's big moments
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Customer Team Member in Martock employer: Career Choices Dewis Gyrfa Ltd
Career Choices Dewis Gyrfa Ltd is an exceptional employer that champions innovation and strategic growth within a collaborative environment. Employees benefit from a strong focus on professional development, competitive remuneration, and the opportunity to make a significant impact in the European market. With a commitment to fostering high-value partnerships, this role offers a unique chance to thrive in a dynamic and supportive workplace.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Team Member in Martock
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Career Choices Dewis Gyrfa Ltd, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Customer Team Member in Martock
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Career Choices Dewis Gyrfa Ltd that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Career Choices Dewis Gyrfa Ltd will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Career Choices Dewis Gyrfa Ltd and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Career Choices Dewis Gyrfa Ltd, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Career Choices Dewis Gyrfa Ltd!
