At a Glance
- Tasks: Lead a dynamic team to ensure a smooth shopping experience for customers.
- Company: Join Tesco, the UK's number one retailer with a vibrant culture.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic employee discounts.
- Other info: Great opportunities for personal growth and a supportive team atmosphere.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Must be 18+, with strong communication and leadership skills.
The predicted salary is between 29000 - 42000 £ per year.
Employer: Tesco
Location: Manchester, Lancashire, M32 0QW
Pay: Competitive
Contract Type: Permanent
Hours: Full time
Disability Confident: Yes
Closing Date: 12/04/2026
About this job
Availability Window
- Sun 22:00:00 - 07:00:00
- Mon 22:00:00 - 07:00:00
- Tue 22:00:00 - 07:00:00
- Wed 22:00:00 - 07:00:00
- Thu 22:00:00 - 07:00:00
- Fri 22:00:00 - 07:00:00
- Sat 22:00:00 - 07:00:00
Our shift rate of pay starts from £14.76 per hour; this increases to £15.97 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be.
We are happy to support flexibility for our colleagues; if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Customers are at the heart of everything we do. It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role.
As a Shift Leader you'll:
- Work in a fast-paced retail environment, with bags of variety;
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations;
- Be there for customers, listening to them and helping to make sure they leave the store with what they came for;
- Look for ways to improve service, including coaching your colleagues and giving feedback to the team;
- Guide and support your colleagues in-store, making sure it stays a safe place to work and shop;
- Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store;
- Lead from the front, and set a great example for your colleagues in everything you do.
Please note that you need to be 18 or over to apply for this role.
You will be responsible for:
- Coordinating the store team to deliver an easy, fuss-free shopping experience for customers;
- Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks;
- Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone’s safety;
- Being the go-to person for colleagues in the absence of a manager for day-to-day queries;
- Making sure the store is always clean, tidy, and well-presented;
- Supporting managers to coordinate seasonal, community and charity events;
- Contributing to a great team atmosphere, that is inclusive of everyone;
- Providing great customer service, by listening to our customers and putting them first in everything you do;
- Keeping the team well-informed and up to speed on any communications, changes, or updates;
- Staying knowledgeable about store performance, and looking for ways to improve and simplify operations;
- Coordinating store improvements, and removing any obstacles that might be getting in the way of great service;
- Following health and safety routines and procedures, and ensuring colleagues do the same;
- Recognising and celebrating colleagues within the team who are providing great service.
You will need to be:
- A great role model, by always giving thoughtful customer service that ensures every customer’s needs are met;
- To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work;
- To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date;
- To be comfortable taking the lead, and overseeing the store in the absence of your Manager;
- To be a good decision maker, who is flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues;
- To be motivating, so you can inspire your team to deliver beyond expectations;
- To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day.
What’s in it for you
There are a lot of reasons why Tesco is a great place to work. Here are just a few of them. There’s bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle. We take your development seriously, so this is a great place to get on in your career. You will have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want. It is an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues because they’re what makes Tesco, Tesco. Your voice matters, and we will always welcome and listen to your ideas and opinions. We put your wellbeing first, and support is always available if you need it. Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you will be in good company.
Our benefits include:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays);
- Request flexible working from day one;
- Get 10% off and 15% at pay day weekends: save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home;
- Access to free wellbeing services with a range of resources to support your mind, body, and life;
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%;
- Benefits to suit you, choose what you use: from discounts and shares to cycle to work schemes;
- Uniform provided and policies to support you for all of life’s moments, big and small;
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year. We’re the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day helping us make a difference for our customers.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
Tesco Shift Leader - Nights - Stretford Extra in Manchester employer: Career Choices Dewis Gyrfa Ltd
Tesco is an exceptional employer, offering a dynamic work environment where no two days are the same. With a strong commitment to employee development, flexible working hours, and a culture that values inclusivity and wellbeing, Tesco provides its Shift Leaders with the tools and support needed to thrive in their careers while making a positive impact on customers and communities. Additionally, employees enjoy competitive pay, generous holiday allowances, and access to a range of benefits designed to enhance their work-life balance.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Nights - Stretford Extra in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Career Choices Dewis Gyrfa Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Career Choices Dewis Gyrfa Ltd!
We think you need these skills to ace Tesco Shift Leader - Nights - Stretford Extra in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Career Choices Dewis Gyrfa Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Career Choices Dewis Gyrfa Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Career Choices Dewis Gyrfa Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!