At a Glance
- Tasks: Provide essential support in a friendly oncology team, managing patient correspondence and discharge processes.
- Company: The Christie NHS Foundation Trust, a leading healthcare provider with a supportive culture.
- Benefits: Part-time hours, flexible working options, and a chance to make a difference in patient care.
- Other info: Opportunity for hybrid working and professional development in a dynamic healthcare environment.
- Why this job: Join a compassionate team and play a vital role in patient support and administration.
- Qualifications: Experience in medical transcription and strong organisational skills are a plus.
The predicted salary is between 29970 - 36483 £ per year.
The Christie NHS Foundation Trust is looking for an enthusiastic Support Secretary to provide comprehensive support in the Clinical Oncology Lung/Upper GI department. The role is part of a friendly team of Medical Secretaries and requires a flexible, team‑oriented player.
Responsibilities
- Type clinical correspondence, treatment summaries and annotations, using the digital dictation system and ensuring compliance with turnaround times and targets.
- Carry out the discharge process for patients who have been discharged from the service.
- Accurately input patient details into information databases and the Patient Administration System (Careflow), including routine use of a case‑note tracking system.
- Scan correspondence and test results into patient electronic case notes.
- Deal professionally with phone calls from relatives and patients, which may be emotional or sensitive in nature.
- Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.
- Provide data to the Information Department as required.
- Liaise with Clinic Managers, PA/Medical Secretaries and other internal and external departments to ensure new patient referrals are registered on Careflow, triaged, and subsequently appointed in accordance with clinical instructions.
- Liaise with staff at all levels, both internally and externally, and contribute to the training of new members of staff within a given area as required.
- Plan and prioritise a varied workload, ensuring effective organisation, communication and teamwork.
Qualifications
- Experience and knowledge of medical audio transcription and medical terminology would be advantageous.
- Proactive and flexible with the ability to plan and prioritise a varied workload.
- Excellent organisational, communication and team‑working skills.
Working Hours
Part‑time: 22.5 hours per week, Monday to Friday, with the option of hybrid working. The Trust is committed to supporting flexible working agreements.
The advert closes on Friday 29 May 2026.
Support/Discharge Secretary | The Christie NHS Foundation Trust in Manchester employer: Career Choices Dewis Gyrfa Ltd
The Christie NHS Foundation Trust is an exceptional employer, offering a supportive and collaborative work environment for its staff. With a commitment to flexible working arrangements and opportunities for professional growth, employees can thrive in their roles while contributing to the vital healthcare services provided to patients. Located in a renowned institution, the Trust fosters a culture of teamwork and compassion, making it an ideal place for those seeking meaningful and rewarding employment in the healthcare sector.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support/Discharge Secretary | The Christie NHS Foundation Trust in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Christie NHS Foundation Trust on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to medical secretarial roles. We can even role-play with a friend to boost our confidence and nail those responses!
✨Tip Number 3
Showcase our organisational skills during the interview. Bring examples of how we've managed workloads or dealt with sensitive situations in the past. This will help us stand out as the perfect fit for the team.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can leave a lasting impression. Plus, it keeps us on their radar!
We think you need these skills to ace Support/Discharge Secretary | The Christie NHS Foundation Trust in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Support Secretary role. We want to see how your background fits with what we're looking for, so don’t be shy about showcasing your medical terminology knowledge and organisational skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you can contribute to our friendly team. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Be Clear and Concise:When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon unless it’s relevant, and make sure your writing is easy to read – we’re all about effective communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role and our team there!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Familiarise yourself with medical terminology and the specific duties of a Support Secretary. Brush up on your knowledge of digital dictation systems and patient administration software like Careflow. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Show Your Team Spirit
Since this role is all about teamwork, be prepared to discuss your experiences working in a team. Think of examples where you’ve collaborated effectively or helped train new staff. Highlighting your flexibility and ability to support others will resonate well with the interviewers.
✨Handle Sensitive Situations Gracefully
You’ll likely deal with emotional phone calls from patients and relatives. Prepare for this by thinking about how you would approach sensitive conversations. Practising empathetic responses can help you convey your professionalism and compassion during the interview.
✨Organise Your Thoughts
With a varied workload, organisation is key. Be ready to share how you prioritise tasks and manage your time effectively. You might even want to bring a simple example of a time when you successfully juggled multiple responsibilities to illustrate your point.
