We are seeking a highly motivated Service Advisor to join a respected automotive dealership in Manchester.
This is an excellent opportunity for an experienced Service Advisor to advance their career within a reputable organisation that values service excellence and reward-driven performance.
The successful individual will play a key role in delivering outstanding customer service, ensuring smooth communication between customers and the workshop team.
- Competitive OTE of £35,000 annually with a basic salary of £30,000
- Opportunity to earn bonuses and commissions based on performance - 33 days of annual leave, including bank holidays
- Retail discounts on cars and servicing to reduce costs
- Access to a comprehensive company pension scheme
- Family-friendly policies for better work-life balance
- Cycle-to-work scheme for cost-effective commuting - 24/7 access to healthcare professionals
- Investment options through share purchase plans
- Employee referral rewards
- Ongoing training and development programmes
- Flexible working arrangements (where applicable) Duties of the Service Advisor:
- Greet customers warmly and maintain professional, friendly communication throughout their service visit
- Keep customers informed about vehicle repair and maintenance progress
- Develop and maintain technical product knowledge through manufacturer-led training
- Promote additional services and repairs based on technician recommendations
- Schedule vehicle appointments efficiently and accurately
- Conduct pre-appointment calls to confirm bookings and address customer questions
- Maintain accurate customer records within management systems
- Uphold high standards of customer service and the dealership’s brand reputation
- Proven experience as a Service Advisor within the automotive industry or in a similar customer service role
- Excellent communication skills with a focus on delivering an exceptional customer experience
- Ability to identify customer needs and upsell services effectively
- Strong organisational skills and the ability to work under pressure
- Target-driven mindset with a record of achieving sales or service goals
- Valid UK driving licence
- Ability to work well within a team and independently
Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
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Service Advisor in Manchester employer: Career Choices Dewis Gyrfa Ltd
Join a pioneering agricultural enterprise in Shropshire that values innovation and sustainability, offering a competitive salary and accommodation support. As a Mixed Farm Worker, you'll benefit from hands-on training in both modern fruit production and regenerative livestock management, fostering your professional growth in a supportive and dynamic work environment. This role is perfect for those eager to develop their skills while contributing to a forward-thinking farm committed to excellence.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
