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- Tasks: Keep hotel rooms spotless and ensure guest satisfaction with top-notch cleanliness.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy up to 28 days paid holiday, flexible hours, and career progression opportunities.
- Why this job: Be part of a dynamic team making a real difference in guests' experiences.
- Qualifications: Experience in hospitality preferred; must be adaptable and customer-focused.
- Other info: Opportunity for a HotelCare Apprenticeship and recognition for your hard work.
The predicted salary is between 1200 - 1600 £ per month.
Overview
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company overview
HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
Benefits include:
- Up to 28 days paid holidays
- Automatic Enrolment into a workplace pension after 3 months’ service
- Salary Finance with exclusive rates (access to loans or wage advances, available once probation is complete)
- Recognition, incentives and awards
- A permanent job with flexible working hours to suit your lifestyle
- Standard working hours 25 per week; available hours may reduce during periods of low occupancy; contracted hours can be negotiated and guaranteed
- Career progression with the opportunity to undertake a HotelCare Apprenticeship
Job overview
HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.
Key responsibilities
- Clean and tidy guest rooms to established standards.
- Change bed linens, replace towels, empty trash bins and restock amenities.
- Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
- Sanitize surfaces thoroughly for hygiene maintenance.
- Maintain stock levels of cleaning supplies and toiletries.
- Promptly report any maintenance issues or damages.
- Follow supervisor instructions and adhere to safety protocols.
- Ensure the security of guest rooms and the privacy of the guests.
- Provide professional and respectful service to guests and respond to their requests promptly.
Person specification
Experience
- Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
Skills and knowledge
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Flexibility and willingness to learn.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Aware of safety regulations and compliance.
Flexibility
You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Room Attendant in Manchester employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant in Manchester
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in the hospitality industry. They might know of openings or can put in a good word for you. Remember, personal connections can make all the difference!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit hotels in your area and ask if they’re hiring. Sometimes, showing up in person can leave a lasting impression and get you ahead of the competition.
✨Tip Number 3
Prepare for interviews by practising common questions. Think about how your experience aligns with the role of a Room Attendant. We want to see your passion for cleanliness and guest satisfaction shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities at HotelCare right there, making it super easy for you to land that dream job.
We think you need these skills to ace Room Attendant in Manchester
Some tips for your application 🫡
Show Your Experience: When you're filling out your application, make sure to highlight any previous experience in housekeeping or similar roles. We want to see how you've kept things spick and span before!
Be Yourself: Let your personality shine through in your written application. We love a bit of character! Share why you’re passionate about cleanliness and customer service.
Follow Instructions: Pay close attention to the application guidelines. If we ask for specific information or formats, stick to them! It shows us you can follow directions, which is super important in this role.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning guest rooms, changing linens, and maintaining hygiene standards. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Experience
If you've worked in housekeeping or a similar role before, be prepared to share specific examples of your experience. Talk about how you maintained cleanliness standards, handled guest requests, or dealt with any challenges. This will highlight your suitability for the position.
✨Emphasise Teamwork and Flexibility
Hotel environments can be fast-paced and require teamwork. Be ready to discuss how you work well with others and adapt to changing situations. Mention any experiences where you had to be flexible with your hours or tasks, as this is crucial for a Room Attendant.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare a few thoughtful ones about the company culture, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you determine if it's the right fit for you.
