At a Glance
- Tasks: Provide top-notch reception services to patients and families at a leading NHS Trust.
- Company: Join the Manchester University NHS Foundation Trust, a diverse and inclusive workplace.
- Benefits: Flexible hours, training opportunities, and a supportive environment for your wellbeing.
- Other info: Embrace a dynamic role with opportunities for personal and professional growth.
- Why this job: Make a difference in healthcare while developing valuable skills in a friendly team.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 23970 - 25674 £ per year.
Responsibilities:
- Provide an efficient and high-quality Elective Access Reception Service to support the Trust.
- Deliver a comprehensive and confidential reception experience to patients and relatives.
- Support and collaborate with other disciplines of staff, maintaining a friendly and approachable environment.
- Work flexibly to cover extended hours, including evenings and weekends, at North Manchester General Hospital and/or The Peter Mount Building at MRI reception MFT clinics.
- Develop and maintain effective relationships with users of the Reception Service through excellent communication and customer service skills, especially with the Health Records and Booking and Scheduling Team.
Benefits:
- Equal opportunities for everyone; training, development and a caring environment to support health, wellbeing and safety.
Equal Opportunity Statement: MFT is committed to promoting equality of opportunity, celebrating diversity and eliminating unlawful discrimination across our workforce. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.
For special application requirements, contact the manager below.
Patient Access Receptionist | Manchester University NHS Foundation Trust employer: Career Choices Dewis Gyrfa Ltd
Manchester University NHS Foundation Trust is an exceptional employer that prioritises the health and wellbeing of its staff while fostering a diverse and inclusive work environment. With flexible working hours, including evenings and weekends, employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth. The Trust's commitment to equality and support for all individuals makes it a rewarding place to work, particularly for those seeking to make a meaningful impact in healthcare.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient Access Receptionist | Manchester University NHS Foundation Trust
✨Tip Number 1
Get to know the Manchester University NHS Foundation Trust! Research their values and mission. When you understand what they stand for, you can tailor your approach and show them you're a perfect fit for their team.
✨Tip Number 2
Practice your communication skills! As a Patient Access Receptionist, you'll need to be friendly and approachable. Role-play with a friend or family member to get comfortable with answering common questions and handling different scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. Building relationships can give you insider info about the role and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Patient Access Receptionist | Manchester University NHS Foundation Trust
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the responsibilities of the Patient Access Receptionist role. We want to see how you can deliver that high-quality reception service!
Show Off Your Communication Skills:Since this role involves a lot of interaction with patients and staff, emphasise your excellent communication and customer service skills in your application. We love candidates who can maintain a friendly and approachable vibe!
Flexibility is Key:Mention your availability for flexible hours, including evenings and weekends. We appreciate candidates who are ready to cover extended hours at both North Manchester General Hospital and The Peter Mount Building.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at Manchester University NHS Foundation Trust.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Access Receptionist. Familiarise yourself with the key tasks like providing high-quality reception services and collaborating with other staff. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role requires excellent communication and customer service skills, prepare examples from your past experiences where you've successfully interacted with patients or colleagues. Be ready to discuss how you handle difficult situations and maintain a friendly environment.
✨Flexibility is Key
The job involves flexible hours, including evenings and weekends. Be prepared to discuss your availability and willingness to work these hours. Highlight any previous experience in similar roles where you had to adapt your schedule to meet the needs of the service.
✨Emphasise Teamwork
Collaboration with other disciplines is crucial in this position. Think of examples that showcase your ability to work well in a team. Discuss how you’ve supported colleagues in the past and how you can contribute to a positive working environment at the Trust.
