At a Glance
- Tasks: Support Funeralcare services by handling sensitive calls and managing social media interactions.
- Company: Compassionate service provider dedicated to making a difference.
- Benefits: Earn £13.00 per hour with a flexible 4 on, 4 off night shift schedule.
- Why this job: Make a real impact during critical moments while working in a supportive environment.
- Qualifications: Calm under pressure, organised, and tech-savvy individuals are encouraged to apply.
- Other info: Enjoy a hybrid work setting after training with opportunities for personal growth.
The predicted salary is between 13 - 16 £ per hour.
A compassionate service provider is seeking an Out of Hours Advisor to support Funeralcare services during the night. This role involves handling sensitive calls, managing social media, and delivering high-quality customer interactions.
Ideal candidates are calm under pressure, organized, and tech-savvy. Work structure includes a 4 nights on, 4 nights off schedule in a hybrid setting after training. Competitive pay of £13.00 per hour, making a significant difference in critical moments.
Night-Shift Out-of-Hours Advisor – Compassionate Support in Manchester employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night-Shift Out-of-Hours Advisor – Compassionate Support in Manchester
✨Tip Number 1
Make sure to research the company and its values before your interview. Understanding their mission will help you connect your experiences to their needs, especially in a compassionate role like this one.
✨Tip Number 2
Practice handling sensitive topics with a friend or family member. This will prepare you for the types of calls you'll be taking as an Out-of-Hours Advisor, ensuring you remain calm and collected under pressure.
✨Tip Number 3
Show off your tech-savvy skills! Be ready to discuss any relevant software or social media platforms you've used. Highlighting your ability to manage these tools will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Night-Shift Out-of-Hours Advisor – Compassionate Support in Manchester
Some tips for your application 🫡
Show Your Compassion: When writing your application, make sure to highlight your compassionate nature. We want to see how you handle sensitive situations and provide support to those in need. Share any relevant experiences that showcase your empathy and understanding.
Be Organised: Since this role requires a calm and organised approach, structure your application clearly. Use headings and bullet points where necessary to make it easy for us to read. A well-organised application reflects your ability to manage tasks effectively.
Tech-Savvy Skills Matter: Don’t forget to mention your tech skills! Whether it's managing social media or using customer service software, let us know what tools you're familiar with. This will help us see how you can adapt to our systems and processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Your Compassion
In this role, empathy is key. Be prepared to share examples of how you've handled sensitive situations in the past. This will demonstrate your ability to provide compassionate support during difficult times.
✨Demonstrate Your Tech Savvy
Since the job involves managing social media and handling calls, brush up on any relevant tech skills. Familiarise yourself with common platforms and tools used in customer service to show you’re ready to hit the ground running.
✨Stay Calm Under Pressure
Expect questions that assess your ability to remain composed in stressful situations. Think of scenarios where you’ve successfully managed pressure and be ready to discuss them. This will highlight your suitability for a night-shift role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to customer care and how they support their staff. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.