At a Glance
- Tasks: Provide IT support, troubleshoot issues, and assist with tech upgrades in a dynamic law firm.
- Company: Established law firm in Manchester with a supportive and flexible work culture.
- Benefits: Competitive salary, hybrid working, flexible hours, and generous holiday allowance.
- Other info: Great career development opportunities and a city centre office.
- Why this job: Join a vibrant team and enhance your tech skills while making a real difference.
- Qualifications: 1 year of IT support experience and strong problem-solving abilities.
The predicted salary is between 30000 - 30000 £ per year.
In the Manchester office of a long-established law firm, the IT Support Technician handles first and second line support across the business. The role involves:
- Providing remote and face-to-face support for laptops, desktops, and peripherals
- Installing and configuring new equipment
- Maintaining the printer fleet
- Supporting business-wide projects, deployments, and upgrades
- Offering general user assistance and technical advice
- Primarily based in Manchester with occasional travel to Liverpool
Key qualifications:
- At least 1 year experience in a similar IT support role
- Experience supporting Windows and Microsoft 365
- Knowledge of networks, DNS, Active Directory, Group Policy, authentication systems, and hardware
- Strong troubleshooting and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Bonus: ITIL Foundation, Microsoft 365, AWS Cloud Practitioner
Applicants must be authorised to work in the UK.
Benefits:
- Competitive salary (DOE) – 6% employer pension contribution
- Hybrid working after probation
- Flexible start and finish times – 25 days holiday + bank holidays
- Birthday off
- Annual salary review
- Company sick pay
- City centre office
- Subsidised gym membership
- Death in Service (4× salary)
- Employee Assistance Programme
- Ongoing training, development, and support
IT Support Technician in Manchester employer: Career Choices Dewis Gyrfa Ltd
Join a long-established law firm in the heart of Manchester, where as an IT Support Technician, you will thrive in a supportive and dynamic work environment. With flexible working hours, a competitive salary, and a strong focus on employee development, this role offers you the chance to grow your skills while enjoying a great work-life balance. Benefit from a range of perks including a generous pension contribution, subsidised gym membership, and ongoing training opportunities, all within a vibrant city centre location.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician in Manchester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Career Choices Dewis Gyrfa Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Career Choices Dewis Gyrfa Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Career Choices Dewis Gyrfa Ltd!
✨Direct Apply to Career Choices Dewis Gyrfa Ltd
Let's not forget to apply directly through the Career Choices Dewis Gyrfa Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Technician in Manchester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Career Choices Dewis Gyrfa Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Career Choices Dewis Gyrfa Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
