Installation Scheduler & Customer Service Lead in Manchester
Installation Scheduler & Customer Service Lead

Installation Scheduler & Customer Service Lead in Manchester

Manchester Full-Time 25000 - 28000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Schedule and dispatch engineers while providing top-notch customer service.
  • Company: Leading service provider based in Manchester with a focus on excellence.
  • Benefits: Competitive salary, performance bonuses, pension, and medical insurance.
  • Why this job: Join a dynamic team and make a real difference in customer satisfaction.
  • Qualifications: Strong communication and organisational skills are essential.
  • Other info: Full-time office role with opportunities for growth and development.

The predicted salary is between 25000 - 28000 Β£ per year.

A leading service provider based in Manchester is seeking an Installation Coordinator to efficiently schedule and dispatch engineers to customer sites. The ideal candidate should be an excellent communicator with strong organisational skills and a desire to deliver first-class customer service.

This full-time office-based role offers a competitive salary of Β£25,000–£28,000 per year and a bonus structure based on performance, alongside numerous benefits including company pension and medical insurance.

Installation Scheduler & Customer Service Lead in Manchester employer: Career Choices Dewis Gyrfa Ltd

As a leading service provider in Manchester, we pride ourselves on fostering a dynamic work culture that values communication and teamwork. Our employees enjoy competitive salaries, performance-based bonuses, and comprehensive benefits including a company pension and medical insurance, all while having ample opportunities for professional growth and development within a supportive environment.
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Contact Detail:

Career Choices Dewis Gyrfa Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Installation Scheduler & Customer Service Lead in Manchester

✨Tip Number 1

Make sure to research the company before your interview. Knowing their values and services will help you tailor your answers and show that you're genuinely interested in the role.

✨Tip Number 2

Practice your communication skills! As an Installation Scheduler & Customer Service Lead, you'll need to demonstrate your ability to communicate clearly and effectively. Try role-playing with a friend or family member.

✨Tip Number 3

Show off your organisational skills during the interview. Bring examples of how you've successfully managed schedules or projects in the past. This will highlight your ability to handle the responsibilities of the role.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Installation Scheduler & Customer Service Lead in Manchester

Scheduling
Dispatching
Communication Skills
Organisational Skills
Customer Service
Performance Management
Time Management
Problem-Solving Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your organisational skills and customer service experience. We want to see how you can efficiently manage schedules and communicate effectively with both customers and engineers.

Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for delivering first-class customer service. Tell us why you're excited about the role and how your skills align with what we're looking for.

Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, just like we expect in our customer interactions.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of an Installation Scheduler & Customer Service Lead. Familiarise yourself with scheduling software and customer service best practices, as this will show your potential employer that you're serious about the role.

✨Showcase Your Communication Skills

As an excellent communicator, you'll need to demonstrate this during the interview. Practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've effectively communicated with customers or team members in the past.

✨Highlight Your Organisational Skills

Being organised is key for this position. Bring up specific instances where your organisational skills made a difference, whether it was managing schedules, prioritising tasks, or coordinating with engineers. This will help illustrate your capability to handle the demands of the job.

✨Prepare Questions About Customer Service

Think of insightful questions related to customer service and the company's approach to it. This not only shows your interest in the role but also gives you a chance to assess if their values align with yours. It’s a win-win!

Installation Scheduler & Customer Service Lead in Manchester
Career Choices Dewis Gyrfa Ltd
Location: Manchester

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