Hotel Duty Manager: Lead Operations & Guest Experience in Manchester
Hotel Duty Manager: Lead Operations & Guest Experience

Hotel Duty Manager: Lead Operations & Guest Experience in Manchester

Manchester Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead hotel operations and create unforgettable guest experiences every day.
  • Company: A top hospitality organisation in vibrant Manchester.
  • Benefits: Special hotel room rates, recognition schemes, and ongoing training for career growth.
  • Why this job: Join a dynamic team and make a real difference in guest satisfaction.
  • Qualifications: Strong operational knowledge and experience in hospitality preferred.
  • Other info: Exciting opportunities for career progression in a thriving environment.

The predicted salary is between 36000 - 60000 Β£ per year.

A leading hospitality organization in Manchester seeks a Duty Manager to oversee daily hotel operations and ensure exceptional guest experiences. Your role includes coaching staff, solving problems seamlessly, and supporting the senior team. Ideal candidates will have strong operational knowledge and preferably experience in a branded hotel or restaurant.

The company offers enticing benefits such as special hotel room rates, recognition schemes, and ongoing training for career progression.

Hotel Duty Manager: Lead Operations & Guest Experience in Manchester employer: CAREER CHOICES DEWIS GYRFA LTD.

Join a leading hospitality organisation in Manchester that prioritises exceptional guest experiences and employee development. With enticing benefits like special hotel room rates, recognition schemes, and ongoing training, we foster a supportive work culture that encourages growth and teamwork. As a Duty Manager, you will play a pivotal role in shaping our operations while enjoying a rewarding career in a vibrant city.
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Contact Detail:

CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Hotel Duty Manager: Lead Operations & Guest Experience in Manchester

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels or restaurants. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Show off your personality! When you get an interview, let your passion for guest experience shine through. Share stories that highlight your problem-solving skills and how you've coached staff in the past.

✨Tip Number 3

Research the company! Before any interview, dive into the hotel’s values and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 4

Apply through our website! We make it super easy for you to find and apply for the Duty Manager role. Plus, it shows you're keen on joining our team directly, which is always a bonus!

We think you need these skills to ace Hotel Duty Manager: Lead Operations & Guest Experience in Manchester

Operational Knowledge
Coaching Skills
Problem-Solving Skills
Guest Experience Management
Team Leadership
Communication Skills
Attention to Detail
Experience in Branded Hotel or Restaurant
Training and Development
Adaptability

Some tips for your application 🫑

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences have shaped your desire to create exceptional guest experiences.

Highlight Relevant Experience: Make sure to showcase any previous roles in hotel management or similar environments. We’re looking for candidates with strong operational knowledge, so don’t hold back on those details!

Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with our needs, especially in coaching staff and problem-solving. It shows us you’ve done your homework!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Manchester!

How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.

✨Know Your Operations

Familiarise yourself with the daily operations of a hotel. Understand how different departments work together to create a seamless guest experience. This knowledge will help you answer questions confidently and demonstrate your operational expertise.

✨Showcase Your Coaching Skills

Prepare examples of how you've successfully coached or mentored staff in previous roles. Highlight specific situations where your guidance led to improved performance or guest satisfaction. This will show that you're ready to lead and develop a team.

✨Problem-Solving Scenarios

Think of a few challenging situations you've faced in hospitality and how you resolved them. Be ready to discuss these scenarios during the interview, as they’ll want to see your problem-solving skills in action and how you handle pressure.

✨Emphasise Guest Experience

Be prepared to talk about what exceptional guest experience means to you. Share your ideas on how to enhance guest satisfaction and loyalty. This will demonstrate your commitment to putting guests first, which is crucial for the role.

Hotel Duty Manager: Lead Operations & Guest Experience in Manchester
CAREER CHOICES DEWIS GYRFA LTD.
Location: Manchester

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