At a Glance
- Tasks: Lead a team to ensure top-notch service and drive operational excellence.
- Company: Join Sodexo, a leader in service excellence with a supportive culture.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Make a real difference by coaching and developing your team to success.
- Qualifications: Strong leadership skills and excellent communication abilities required.
The predicted salary is between 30000 - 40000 £ per year.
Sodexo is seeking an experienced Helpdesk Team Leader to oversee the daily operations of the Command Centre in Salford.
You will ensure policy compliance, achieve contractual and quality KPIs, and provide leadership, coaching and development to a team of administrators and schedulers.
The role requires strong people management, excellent communication skills, and the ability to drive improvements while maintaining high service standards.
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Helpdesk Team Lead: Drive Service Excellence & Coaching in Manchester employer: Career Choices Dewis Gyrfa Ltd
Career Choices Dewis Gyrfa Ltd is an exceptional employer that champions innovation and strategic growth within a collaborative environment. Employees benefit from a strong focus on professional development, competitive remuneration, and the opportunity to make a significant impact in the European market. With a commitment to fostering high-value partnerships, this role offers a unique chance to thrive in a dynamic and supportive workplace.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
