At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences at Greggs.
- Company: Join Sodexo, a global leader in improving quality of life.
- Benefits: Enjoy competitive pay, mental health support, and flexible work options.
- Other info: Opportunities for career growth and community engagement await you.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in team leadership and catering operations is essential.
The predicted salary is between 29000 - 29000 £ per year.
Greggs Shop Manager Fixed Term Contract, duration 9 months, 40 Hours per week. Salary is £29,000 per year. Location is Manchester University NHS Foundation Trust, Hathersage Road, Manchester, M13 9WL.
Join our team at Manchester University NHS Foundation Trust as part of Greggs in Manchester, where we are committed to delivering operational excellence. We foster a dynamic workplace that values problem solving, teamwork, and leadership, driving continuous improvement across our business. By prioritising our customers' needs, empowering our teams, and maintaining a positive, collaborative environment, we work tirelessly ‘The Greggs Way’ to achieve outstanding results. If you’re passionate about making a difference and thrive in a progressive, supportive setting, we invite you to be part of our journey.
Responsibilities
- Deliver exceptional customer experience by actively managing queues, following Greggs Service Styles, and achieving consistent CEV results.
- Lead and develop the team through coaching, performance management, and supporting continuous training using YGL modules.
- Ensure compliance with all Brand Standards, Food Safety, SHE principles, and operational procedures to maintain high standards.
- Maximise sales opportunities across all day parts, including product availability, upselling meal deals, and engaging with digital channels.
- Maintain shop presentation, hygiene, and safety standards, including regular audits, cleanliness, and stock management.
- Actively participate in team engagement, recognise contributions, and foster a positive, inclusive work environment.
- Use data reports (BI, QuDOS, and other tools) to monitor performance, manage stock, and improve shop operations.
- Support operational activities such as energy management, waste reduction, and charity donation procedures to promote sustainability and community engagement.
Qualifications
- Proven experience of leading a team within a service environment.
- Proven experience of managing operations within a catering service.
- Ability to communicate effectively with team members and line manager.
- Experience of delivering relevant training, using company guidelines.
- Understanding of relevant Health and Safety, Employment and other legislative requirements.
- Experience of implementation and adherence to HACCP.
- Experience dealing with branded outlets is desirable.
- Strong attention to detail and adherence to standards.
- Proven IT skills.
- Ability to deal with stressful situations with a flexible approach to the role.
- Analyse problems, develop opportunities and implement innovative solutions.
What we offer
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan.
- A Death in Service benefit for colleagues who pass away whilst employed by Sodexo.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment.
- Competitive compensation.
- Full training and full protective uniform supplied.
Ready to be part of something greater? Apply today. Career progression for the caring profession.
Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.
Greggs Manager in Manchester employer: Career Choices Dewis Gyrfa Ltd
At Sodexo, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment at the Manchester University NHS Foundation Trust. Our commitment to employee wellbeing is reflected in our extensive benefits, including mental health support, career development opportunities, and a flexible work culture that values diversity and inclusion. Join us to make a meaningful impact while enjoying competitive compensation and a chance to grow within a global leader in Quality of Life services.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Greggs Manager in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' values and how they align with your own. This will help you show that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences can help you deliver exceptional customer service and lead a team effectively.
✨Tip Number 3
Show off your problem-solving skills! Think of examples where you've tackled challenges in a previous role. Highlight how you’ve used data to improve operations or enhance customer experience – it’s all about demonstrating your impact!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Greggs Manager in Manchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being part of the Greggs team and making a difference in our customers' lives.
Tailor Your Experience:Make sure to highlight your relevant experience in managing teams and operations. Use specific examples that demonstrate how you've led a team or improved service standards in previous roles. This helps us see how you fit into our dynamic workplace.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively with both the team and customers!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Greggs Inside Out
Before the interview, make sure you’re familiar with Greggs' values and service styles. Understand what 'The Greggs Way' means and be ready to discuss how you can contribute to delivering exceptional customer experiences.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a service environment. Highlight your coaching and performance management experience, as well as any training you've delivered that aligns with the role's requirements.
✨Be Data Savvy
Familiarise yourself with the tools mentioned in the job description, like BI and QuDOS. Be prepared to discuss how you’ve used data to improve operations or manage stock in previous roles, as this will show your analytical skills.
✨Emphasise Your Problem-Solving Abilities
Think of specific instances where you’ve faced challenges in a fast-paced environment. Be ready to explain how you analysed the problems, developed solutions, and implemented them effectively, showcasing your flexibility and attention to detail.
