At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences at Greggs.
- Company: Join Sodexo, a global leader in improving quality of life.
- Benefits: Enjoy competitive pay, mental health support, and flexible work options.
- Other info: Opportunities for career growth and community engagement await you.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in team leadership and catering operations is essential.
The predicted salary is between 29000 - 29000 £ per year.
Greggs Shop Manager Fixed Term Contract, duration 9 months, 40 Hours per week. Salary is £29,000 per year. Location is Manchester University NHS Foundation Trust, Hathersage Road, Manchester, M13 9WL.
Join our team at Manchester University NHS Foundation Trust as part of Greggs in Manchester, where we are committed to delivering operational excellence. We foster a dynamic workplace that values problem solving, teamwork, and leadership, driving continuous improvement across our business. By prioritising our customers' needs, empowering our teams, and maintaining a positive, collaborative environment, we work tirelessly ‘The Greggs Way’ to achieve outstanding results. If you’re passionate about making a difference and thrive in a progressive, supportive setting, we invite you to be part of our journey.
Responsibilities
- Deliver exceptional customer experience by actively managing queues, following Greggs Service Styles, and achieving consistent CEV results.
- Lead and develop the team through coaching, performance management, and supporting continuous training using YGL modules.
- Ensure compliance with all Brand Standards, Food Safety, SHE principles, and operational procedures to maintain high standards.
- Maximise sales opportunities across all day parts, including product availability, upselling meal deals, and engaging with digital channels.
- Maintain shop presentation, hygiene, and safety standards, including regular audits, cleanliness, and stock management.
- Actively participate in team engagement, recognise contributions, and foster a positive, inclusive work environment.
- Use data reports (BI, QuDOS, and other tools) to monitor performance, manage stock, and improve shop operations.
- Support operational activities such as energy management, waste reduction, and charity donation procedures to promote sustainability and community engagement.
Qualifications
- Proven experience of leading a team within a service environment.
- Proven experience of managing operations within a catering service.
- Ability to communicate effectively with team members and line manager.
- Experience of delivering relevant training, using company guidelines.
- Understanding of relevant Health and Safety, Employment and other legislative requirements.
- Experience of implementation and adherence to HACCP.
- Experience dealing with branded outlets is desirable.
- Strong attention to detail and adherence to standards.
- Proven IT skills.
- Ability to deal with stressful situations with a flexible approach to the role.
- Analyse problems, develop opportunities and implement innovative solutions.
What we offer
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan.
- A Death in Service benefit for colleagues who pass away whilst employed by Sodexo.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment.
- Competitive compensation.
- Full training and full protective uniform supplied.
Ready to be part of something greater? Apply today. Career progression for the caring profession.
Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.
Greggs Manager in Manchester employer: Career Choices Dewis Gyrfa Ltd
At Sodexo, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment at the Manchester University NHS Foundation Trust. Our commitment to employee wellbeing is reflected in our extensive benefits, including mental health support, career development opportunities, and a flexible work culture that values diversity and inclusion. Join us to make a meaningful impact while enjoying competitive compensation and a chance to grow within a global leader in Quality of Life services.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Greggs Manager in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Career Choices Dewis Gyrfa Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Career Choices Dewis Gyrfa Ltd
Don't be shy about reaching out to Career Choices Dewis Gyrfa Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Greggs Manager in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Career Choices Dewis Gyrfa Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
