At a Glance
- Tasks: Lead a dynamic team and ensure smooth operations in a busy GP practice.
- Company: Join a supportive healthcare environment focused on patient care and team culture.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Be part of a vibrant team with a commitment to quality and compliance.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Experience in people management and a passion for operational excellence.
The predicted salary is between 40000 - 50000 £ per year.
Key Responsibilities
- People Management
- Line manage the Office Manager, Senior Administrator, and admin team
- Conduct regular one to ones, appraisals, and performance reviews
- Manage staff rotas, leave, and absence, ensuring appropriate cover at all times
- Support recruitment, induction, and training of administrative staff
- Foster a positive, professional, and inclusive team culture
- Operational Management
- Oversee all day to day operational functions of the practice
- Ensure practice systems, workflows, and processes are efficient and consistently followed
- Act as the primary point of escalation for operational issues and patient concerns
- Manage premises, equipment, and supplies, liaising with relevant finance as required
- Monitor and manage appointment capacity and patient access with the reception supervisor and the office manager in line with practice targets
- Support the Business Manager with claims, reporting, data returns, and contract compliance
- Compliance & Quality
- Ensure the practice operates in line with CQC requirements and primary care regulations
- Support the preparation and management of CQC inspections and audits
- Oversee significant event reporting and learning, escalating where necessary
- Systems & Administration
- Maintain working knowledge of EMIS and Docman, supporting staff with system queries
- Oversee the management of clinical tasks, correspondence, and document workflows
- Ensure accurate and timely processing of referrals, results, and patient communications
- Identify opportunities to improve system usage and administrative efficiency
- Communication & Liaison
- Serve as a key point of contact for clinicians regarding operational and administrative matters
- Build effective working relationships with the ICB, PCN, and external stakeholders
- Represent the practice professionally in meetings and communications
GP Practice Operations & People Manager in Manchester employer: Career Choices Dewis Gyrfa Ltd
As a GP Practice Operations & People Manager, you will thrive in a supportive and inclusive work environment that prioritises employee well-being and professional development. Our practice fosters a culture of collaboration and continuous improvement, offering opportunities for growth through regular training and performance reviews. Located in a vibrant community, we provide a meaningful career path where your contributions directly impact patient care and operational excellence.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land GP Practice Operations & People Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in GP practices. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the practice's values and recent developments. We want you to show that you're not just another candidate; you’re genuinely interested in their mission and how you can contribute to their team culture.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience in people management and operational oversight, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace GP Practice Operations & People Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the key responsibilities mentioned in the job description. Highlight your experience in people management and operational oversight, as these are crucial for the GP Practice Operations & People Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've fostered a positive team culture or improved operational efficiency in previous roles.
Showcase Your Compliance Knowledge:Since compliance is a big part of this role, mention any experience you have with CQC requirements or primary care regulations. This will show us that you understand the importance of quality and compliance in healthcare.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your People Management Skills
Make sure you can talk confidently about your experience in managing teams. Prepare examples of how you've conducted one-to-ones, appraisals, and performance reviews. Highlight your approach to fostering a positive team culture, as this is crucial for the role.
✨Understand Operational Management
Brush up on your knowledge of day-to-day operational functions in a GP practice. Be ready to discuss how you've ensured efficient workflows and processes in previous roles. Think of specific instances where you acted as a point of escalation for issues and how you resolved them.
✨Familiarise Yourself with Compliance & Quality Standards
Research CQC requirements and primary care regulations thoroughly. Be prepared to discuss how you've supported audits or inspections in the past. Show that you understand the importance of compliance and quality in healthcare settings.
✨Communicate Effectively
Practice articulating your thoughts clearly and professionally. Since you'll be liaising with various stakeholders, think about how you've built effective working relationships in the past. Prepare to share examples of how you've represented your practice in meetings and communications.
