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- Tasks: Lead the Facilities Management Division and drive growth while ensuring top-notch service delivery.
- Company: Award-winning construction and support services business based in Altrincham.
- Benefits: Competitive salary, car allowance, private healthcare, and performance-related bonuses.
- Other info: Office-based role with opportunities for professional development and career growth.
- Why this job: Join a dynamic team and make a real impact in facilities management.
- Qualifications: Proven experience in facilities management and strong client relationship skills required.
The predicted salary is between 52000 - 78000 £ per year.
Catch 22 are supporting a privately owned, multi award winning construction and integrated support services business based in the North West who are currently on the search for a Facilities Operations Manager to join their Senior Management Team. Based in Altrincham, the main purpose of the role is to have overall responsibility for managing the FM Division including driving significant growth whilst complying with company processes and procedures. You will have full accountability for all aspects of delivery including H&S, Business Development, Operational and Commercial.
Responsibilities
- Manage client accounts (Key client contact), work closely with Clients, developing long-term, valued relationships to ensure the FM services are delivered in line with expectations and exceeded where possible.
- Manage KPI & SLA performance, ensuring compliance and excellent results.
- Comply with Health, Safety and the Environmental requirements in compliance with current legislation and as contained within the company's policies and procedures, working to best practice at all times.
- Grow the division by enhancing performance and service offering with existing clients and introducing new clients to the business.
- Manage business development of new clients including PQQ and Bid management.
- Work with the management team and client to implement new innovation and ideas.
- Develop and work closely with Supply Chain to maintain effective working relationships, including negotiating rates, SLAs & KPIs.
- Refine and manage processes & procedures.
- Manage FM team including operational, commercial, helpdesk and engineers.
- Conduct weekly meetings, monthly 121s, Performance Development Reviews, coaching, distribute workload and ensure all deadlines are achieved.
- Demonstrate strong client relationship skills and the ability to win new business and manage bid processes.
Qualifications/Experience
- Experienced, self-driven Senior Facilities Management professional with a proven track record of managing FM services and teams in a contractor organisation.
- Strong client relationship skills and ability to win new business; competent in the bid management process.
- Strong operational and H&S knowledge within facilities and construction industries; effective face-to-face communicator.
- Previous roles may include Head of FM or Associate FM Director.
Working arrangement & Hours
This is an office-based role. Monday – Friday, 8am-5pm.
Compensation & Benefits
Salary around £65,000 per annum plus a package including a car allowance, Pension, Private Healthcare and possible performance related bonus.
How to apply
If interested, please apply or contact Laura at LauraHastingsc@22.co.uk for more information on the exciting opportunity.
Facilities Operations Manager in Manchester employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operations Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the facilities management sector. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience in managing client accounts and driving growth. Use specific examples that demonstrate your success in previous roles to really stand out.
✨Tip Number 3
Prepare for those interviews! Research the company thoroughly and understand their FM services. Be ready to discuss how you can enhance their performance and service offerings. Tailor your answers to show you’re the perfect fit for their team and culture.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Facilities Operations Manager role. Plus, applying directly shows your enthusiasm and commitment to joining the team. Let’s get you that dream job!
We think you need these skills to ace Facilities Operations Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Operations Manager role. Highlight your experience in managing FM services and client relationships, as well as any relevant achievements that showcase your ability to drive growth.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've successfully managed teams and improved service delivery in previous positions.
Showcase Your H&S Knowledge: Since health and safety is a big part of this role, make sure to emphasise your knowledge and experience in this area. Include any relevant certifications or training that demonstrate your commitment to compliance and best practices.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you’re well-versed in the specifics of facilities management, especially around H&S and compliance. Brush up on the latest legislation and best practices in the industry so you can confidently discuss how you’ll ensure the company meets its obligations.
✨Showcase Your Relationship Skills
Since this role involves managing client accounts and developing long-term relationships, be prepared to share examples of how you've successfully built rapport with clients in the past. Highlight your communication style and any strategies you’ve used to exceed client expectations.
✨Demonstrate Your Business Acumen
Be ready to talk about your experience with business development and bid management. Prepare specific examples of how you’ve grown a division or won new clients, and think about what innovative ideas you could bring to the table for this role.
✨Prepare for Team Management Questions
As a Facilities Operations Manager, you’ll be leading a team. Think about your leadership style and prepare to discuss how you manage performance, conduct reviews, and motivate your team. Share any successful strategies you’ve implemented to enhance team productivity.