At a Glance
- Tasks: Manage daily operations across F&B and Front Office teams in a vibrant hotel environment.
- Company: Join Malmaison, a trendy hotel brand with a focus on career growth.
- Benefits: Enjoy competitive pay, discounts, wellness initiatives, and career development opportunities.
- Other info: Great opportunities for progression to senior management roles.
- Why this job: Be a hands-on leader and make a real impact in a bustling hotel setting.
- Qualifications: Experience in hospitality and a passion for guest relations are preferred.
The predicted salary is between 25000 - 32000 € per year.
Rate of Pay / Hours. Type of Contract. Location. Set Shifts. Competitive Salary. Career Development.
Working across multiple departments, this Duty Manager role gives you the chance to work as part of the F&B and Front Office teams in our bustling hotel. You will be a hands-on manager with experience of working within a busy Food & Beverage Department. You will be looking for a role that will allow you to continue your development from Junior HoD to a Senior HoD role.
As Duty Manager within Malmaison, you will be assisting in the smooth running of all customer-facing departments – from working alongside the breakfast team, dealing with a busy check-out period through to checking bedrooms with the Housekeeping Manager. Experience in Guest Relations would be advantageous as would an interest in what is trending in the local area around the hotel.
If you are successful in your application for Duty Manager, you could be expected to progress to a Head of Department role looking after a single department and then onto a DGM role within Malmaison or Hotel Du Vin. We have a number of training courses that will assist you in your development and some fantastic benefits and rewards waiting for you.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Plus on completing your probationary period you will be provided with:
- Private Medical Healthcare.
- Bonus Plan based on clear and transparent KPI’s.
- Critical Illness cover.
- Life Assurance.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Duty Manager, Malmaison, in Manchester employer: Career Choices Dewis Gyrfa Ltd
Malmaison is an exceptional employer that prioritises employee development and well-being, offering a vibrant work culture where you can thrive as a Duty Manager. With competitive pay, extensive training programmes, and unique benefits like discounted stays and wellness initiatives, you'll find ample opportunities for career progression in a supportive environment. Join us in our commitment to sustainability and community support while enjoying a fulfilling career in the hospitality industry.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager, Malmaison, in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Malmaison's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience in F&B and guest relations can make a difference at Malmaison.
✨Tip Number 3
Dress to impress! Make sure you look sharp for your interview. A smart appearance shows that you take the role seriously and are ready to represent Malmaison's brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Duty Manager, Malmaison, in Manchester
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the Duty Manager role shine through. We want to see that you’re excited about working in a bustling hotel environment and that you have a genuine interest in both Food & Beverage and Front Office operations.
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience, especially in guest relations and managing busy teams. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your skills and experiences stand out.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the Malmaison family right from the start.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Duty Manager role at Malmaison. Familiarise yourself with the responsibilities across F&B and Front Office teams. This will help you demonstrate your knowledge and show how your experience aligns with what they’re looking for.
✨Showcase Your Hands-On Experience
As a hands-on manager, it’s crucial to highlight your practical experience in busy environments. Prepare specific examples of how you've successfully managed operations during peak times, like breakfast rushes or check-out periods, to illustrate your capability.
✨Demonstrate Guest Relations Skills
Since experience in Guest Relations is advantageous, be ready to discuss how you've handled guest feedback or resolved issues in the past. Share stories that reflect your ability to enhance the guest experience and your interest in local trends that could benefit the hotel.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes available or how the hotel supports career development. This shows your enthusiasm for growth within the company and helps you gauge if it’s the right fit for you.