At a Glance
- Tasks: Maintain and support technology infrastructure, including desktops and virtual servers.
- Company: Join Manchester University NHS Foundation Trust, a leader in healthcare technology.
- Benefits: Full-time contract with a focus on professional growth and inclusivity.
- Other info: Diverse and inclusive workplace committed to equality.
- Why this job: Make a difference in healthcare by providing essential IT support.
- Qualifications: Experience in IT support and a passion for technology.
The predicted salary is between 37338 - 44962 £ per year.
The role involves maintaining the technology infrastructure, including installations, configuration, upgrades, and support of all client systems infrastructure on desktops and virtual Windows servers. It also includes supporting the Trust's electronic patient record system, EPIC, and providing technical guidance and support to colleagues to deliver seamless 1st, 2nd, and 3rd line support services.
Support and assist Digital IT Support and End User Technology colleagues in planning, organising, and delivering high‑quality end‑user technologies consistent with healthcare industry standards and EPIC best practices. Provide technical expertise in the administration of supporting infrastructure and applications, including maintaining antivirus systems, VDI environments, hardware asset management, and mobile device management tools.
Support the maintenance of the Trust's systems and applications in both on‑premises and cloud‑based environments. Advise and support Digital Support and End User Technology colleagues on capacity and availability management, recommending efficient and effective solutions.
Lead on the installation, configuration, management, maintenance, and monitoring of all workspace devices, hardware, and software upgrades in line with Trust standards. Provide specialist technical advice on the security and confidentiality protection of the Trust’s PCs, mobile devices, and data against external and internal security breaches.
Ensure the management, monitoring and resolution of incidents, problems, and service requests in own areas in line with agreed timescales, processes and procedures. Support and assist Digital Support and End User Technology colleagues in delivering seamless digital support services, covering 1st, 2nd, and 3rd line support with knowledge sharing at the core.
Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you.
Digital IT Support Specialist | Manchester University NHS Foundation Trust employer: Career Choices Dewis Gyrfa Ltd
Manchester University NHS Foundation Trust is an exceptional employer that prioritises employee growth and inclusivity, offering a supportive work culture where diversity is celebrated. As a Digital IT Support Specialist, you will benefit from comprehensive training opportunities and the chance to contribute to vital healthcare technology, all while working in the vibrant city of Manchester. With a commitment to equality and a focus on delivering high-quality digital support services, this role provides a meaningful opportunity to make a real difference in the lives of patients and colleagues alike.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Digital IT Support Specialist | Manchester University NHS Foundation Trust
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Career Choices Dewis Gyrfa Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges Career Choices Dewis Gyrfa Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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✨Direct Apply to Career Choices Dewis Gyrfa Ltd
Let's not forget to apply directly through the Career Choices Dewis Gyrfa Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Digital IT Support Specialist | Manchester University NHS Foundation Trust
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Career Choices Dewis Gyrfa Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Career Choices Dewis Gyrfa Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
