At a Glance
- Tasks: Deliver groceries with a smile while building relationships with customers.
- Company: Join Tesco, the UK's number one retailer with a supportive culture.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and wellness support.
- Other info: Great career growth opportunities in a dynamic work environment.
- Why this job: Make a real difference in customers' lives while enjoying job stability.
- Qualifications: Valid UK driving licence and a passion for customer service.
The predicted salary is between 11 - 14 € per hour.
Employer: Tesco
Location: Manchester, Lancashire, M32 0QW
Pay: Competitive
Contract Type: Permanent
Hours: Disability Confident: Yes
Closing Date: 06/02/2026
About the role
Availability Window
- Sun 09:00:00 - 13:00:00
- Wed 09:00:00 - 13:00:00
- Thu 09:00:00 - 13:00:00
- Fri 09:00:00 - 13:00:00
Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it’s about helping others and delivering great service, with a smile. It’s hands-on, physical and full of variety. No two shifts are ever the same and our customers look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them. So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.
You will be responsible for delivering your part of our customer shopping trip by:
- Ensuring the van and trays I use are clean and kept tidy/organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customers time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
You will need to build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers. Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you." Act quickly to respond to the changing needs of our customers and embrace change within my store. Be energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me. Share ideas with my Manager and other colleagues on how we can improve our store for customers. A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
What’s in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends.
- Save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year. We’re the UK’s number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It’s our people that make the difference every day helping us make a difference for our customers.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
Customer Delivery Driver - Stretford Extra in Manchester employer: Career Choices Dewis Gyrfa Ltd
Tesco is an exceptional employer, offering competitive pay and a supportive work culture that prioritises flexibility and employee wellbeing. With opportunities for personal growth, a strong commitment to diversity, and a range of benefits including discounts and wellness services, working as a Customer Delivery Driver in Manchester allows you to engage with customers while being part of a team that values your contributions and fosters a sense of community.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Stretford Extra in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Think about how you can relate your past experiences to the role of a Customer Delivery Driver. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Be yourself! Tesco values authenticity, so don’t be afraid to let your personality shine through during the interview. Share your passion for customer service and how you can contribute to making customers' shopping experiences great.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Customer Delivery Driver - Stretford Extra in Manchester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate when candidates get straight to the important bits without fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your schedule doesn’t match exactly with their requirements, don’t hesitate to discuss it. Being upfront about when you can work shows that you’re serious and willing to adapt.
✨Showcase Your Customer Service Skills
As a Customer Delivery Driver, you’ll be the face of Tesco. Prepare examples of how you’ve provided excellent customer service in the past. Think about times when you went above and beyond for a customer or resolved an issue effectively. This will demonstrate your commitment to delivering great service.
✨Demonstrate Team Spirit
Tesco emphasises teamwork, so be ready to talk about how you’ve collaborated with colleagues in previous roles. Share specific instances where you contributed to a positive team environment or helped a teammate out. This will show that you’re not just focused on individual success but also on supporting your colleagues.
✨Prepare for Practical Questions
Expect questions related to the practical aspects of the job, like handling deliveries and managing time effectively. Think about how you would ensure the van is roadworthy or how you’d handle a late delivery. Showing that you understand the day-to-day responsibilities will set you apart from other candidates.
