At a Glance
- Tasks: Provide essential admin support to the Community Mental Health Team and manage patient communications.
- Company: Greater Manchester Mental Health NHS Foundation Trust, dedicated to mental health care.
- Benefits: Generous leave, pay enhancements, excellent pension, and wellbeing programmes.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a difference in mental health while gaining valuable administrative experience.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 29970 - 36483 € per year.
To provide an efficient and effective administrative service within the Community Mental Health Team, carrying out all administrative tasks related to the role. This includes answering telephone calls to patients, relatives and various clinical staff and professionals to support an efficient mental health service whilst carrying out a variety of administrative tasks as directed by your Line Manager.
Responsibilities
- Provide admin support to the clinical team in relation to care plans and clinical correspondence.
- Deal with all incoming and outgoing mail, processing, distributing and responding within limits.
- Ensure that sufficient stocks of stationery are available to meet the needs of the team without resorting to stockpiling.
- Co‑ordinate and facilitate the dissemination of information to and from the team.
- Deal efficiently, precisely and courteously with telephone callers.
- Produce minutes from meetings, MDT or any other team meeting as required.
- Maintain high standards of quality in corporate and clinical record keeping, ensuring information is always recorded accurately, appropriately and kept up to date.
- Maintain filing systems that are appropriate to the needs of the service.
- Maintain client records for data inputting onto health and social services computer systems.
- Maintain records of referrals and discharges for statistical purposes and enter onto Paris computerised system accurately and timely.
- Scan all appropriate documentation to update patient records.
- Record messages accurately in the daily diary for all team members.
- Typing of correspondence, reports etc., amending the format and grammar as necessary within the PARIS computerised system.
- Develop an understanding of the patient record system (PARIS) and have responsibility for maintaining data quality.
Benefits
- Pay Enhancements – 36 % additional for Evenings (8 pm onwards) and Saturdays and 70 % additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years.
- Excellent pension.
- Cycle to work scheme.
- Salary sacrifice car scheme.
- Wellbeing programme.
- Blue Light Card Discounts.
Community Administrator | Greater Manchester Mental Health NHS Foundation Trust employer: Career Choices Dewis Gyrfa Ltd
The Greater Manchester Mental Health NHS Foundation Trust is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With generous benefits such as enhanced pay for evenings and weekends, extensive annual leave, and a strong pension scheme, employees are encouraged to thrive in their roles while making a meaningful impact in the community.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Community Administrator | Greater Manchester Mental Health NHS Foundation Trust
✨Tip Number 1
Get to know the Community Mental Health Team! Research their values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your phone skills! Since you'll be dealing with calls from patients and professionals, it’s crucial to sound confident and friendly. Try role-playing with a friend to get comfortable with common scenarios.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples where you've successfully managed multiple tasks or maintained records accurately. This will demonstrate your ability to handle the admin side of things.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Community Administrator | Greater Manchester Mental Health NHS Foundation Trust
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Community Administrator role. Highlight your relevant experience in admin support, especially in mental health settings, to show us you’re the right fit!
Showcase Your Communication Skills:Since you'll be dealing with patients and clinical staff, it’s crucial to demonstrate your excellent communication skills. Use examples from your past roles where you’ve effectively handled calls or correspondence.
Be Detail-Oriented:Attention to detail is key in this role! Mention any experience you have with maintaining records or managing data accurately. We want to see that you can keep everything organised and up to date.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Community Administrator. Familiarise yourself with tasks like managing care plans, handling correspondence, and using the PARIS system. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since you'll be dealing with patients and clinical staff, it's crucial to demonstrate excellent communication skills. Practice answering common interview questions clearly and courteously. You might even want to role-play with a friend to get comfortable with handling phone calls and responding to queries.
✨Showcase Your Organisational Skills
The job requires maintaining filing systems and managing records efficiently. Be prepared to discuss your organisational strategies and any tools you use to stay on top of tasks. Sharing specific examples from past experiences can really highlight your ability to keep things running smoothly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how they handle busy periods, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
