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- Tasks: Coordinate staff schedules and manage bookings to support our clients' needs.
- Company: Key Care & Support, a leader in community care services.
- Benefits: Flexible hours, professional development, and a supportive work environment.
- Why this job: Make a real difference in health and social care while growing your career.
- Qualifications: Experience in scheduling or health care, strong communication skills.
- Other info: Join a collaborative team with opportunities for growth and a company pension scheme.
The predicted salary is between 30000 - 42000 £ per year.
Key Care & Support are a specialist provider of person-centred community support, supported living, Care Homes, respite and care at home support for adults, children and elderly.
Overview
About the Role: We are seeking a proactive and organised Bookings Coordinator. This role is vital in ensuring the smooth scheduling of staff and services to meet the needs of our clients in North Wales. The role will be based in our Sale office (M33).
Responsibilities
- Managing and coordinating staff schedules to ensure adequate coverage for all shifts; this includes making regular availability calls to staff and registering their availability on the in-house system.
- Communicating effectively with staff and clients to confirm bookings and address queries.
- Handling last-minute changes or cancellations efficiently.
- Maintaining accurate records of bookings and shift allocations.
- Contacting existing and lapsed clients to inform them of staff availability.
- Contacting potential/new clients to introduce our services, send out marketing literature and follow up.
- Supporting administrative/compliance tasks related to staffing and service delivery.
Requirements
- Previous experience in a similar role or the health and social care sector is advantageous.
- Excellent organisational and time management skills.
- Strong communication and interpersonal skills.
- Ability to work independently and handle pressure in a fast-paced environment.
- Proficient in using scheduling software and Microsoft Office.
What We Offer
- Flexible working hours (part-time or full-time hours can be considered).
- Opportunities for professional development and growth within a long-established organisation.
- A supportive and collaborative work environment.
- Birthday and seasonal gift.
- Company contributory pension scheme (Nest).
If you are a motivated individual with a passion for making a difference in health and social care, we would love to hear from you. Send your CV and we will be in touch.
Booking Coordinator in Manchester employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Booking Coordinator in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sector, especially those who work at Key Care & Support. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to scheduling and communication. We all know that being organised is key, so show them how you handle pressure and last-minute changes!
✨Tip Number 3
Don’t forget to showcase your tech skills! Familiarise yourself with scheduling software and Microsoft Office, as these are crucial for the Booking Coordinator role. Mention any relevant experience during your chat.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our supportive and collaborative environment.
We think you need these skills to ace Booking Coordinator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Booking Coordinator role. Highlight any previous experience in scheduling or the health and social care sector to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your organisational skills can help us provide top-notch support to our clients.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application showcases your ability to interact effectively. Whether it's through your CV or cover letter, let us see your interpersonal skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Booking Coordinator. Familiarise yourself with scheduling software and the specific needs of clients in health and social care. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Booking Coordinator, effective communication is key. Prepare examples of how you've successfully managed client queries or handled last-minute changes in previous roles. This will highlight your interpersonal skills and ability to work under pressure.
✨Be Organised and Proactive
Bring a notepad or device to jot down important points during the interview. Show that you can manage your time effectively by discussing how you prioritise tasks and handle scheduling conflicts. This will reflect your organisational skills, which are crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This shows that you're not just interested in the job, but also in how you can grow within the organisation and contribute to its success.
