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- Tasks: Support the Head of Operational Function and improve efficiency across the team.
- Company: Join the Ministry of Justice, making a difference in public service.
- Benefits: Competitive salary, full-time hours, and opportunities for career growth.
- Other info: Dynamic role with potential for impactful contributions to the community.
- Why this job: Be a key player in enhancing operational effectiveness and stakeholder relationships.
- Qualifications: Strong organisational skills and experience in administrative support.
The predicted salary is between 35130 - 42000 £ per year.
The Business Manager post within the Function or Cluster provides support to the Head of Operational Function, including making recommendations to them about operational and administrative requirements. The jobholder acts as an interface between the Head of Operational Function and Divisional Hub, cluster staff and other agencies on a wide range of issues. This is a non-operational post although an understanding of the wide range of Probation procedures, and policies across the organisation both operationally and at HQ are required. The jobholder will report directly to the Head of Operational Function and have line management responsibilities for the Diary Manager and Senior Administrative Officers.
Summary
The purpose of the role is to provide support to the Head of Operational Function. The jobholder will ensure that performance across the Function or Cluster is monitored, that issues are highlighted and opportunities to improve efficiency and effectiveness are proactively pursued. The job holder will ensure the Head of Operational Function and others as appropriate, are informed of priority matters and are given options and/or recommendations to help them to operate effectively. The job holder will ensure that good working relationships with Head of Operational Function are maintained by communicating priorities effectively. The jobholder acts as a single point of contact for the Operational Function on a number of key areas including Litigation, Complaints, Information Assurance, Communication, Business Continuity, providing appropriate signposting as necessary. The jobholder will ensure effective management of the estate portfolio within their remit, acting as Single Point of Contact / Estates Liaison Officer and has overall management of Health and Safety within Division/Function/Cluster including compliance with Health, Safety and Fire Regulations (H&S). The post holder will ensure all risk assessments are undertaken and staff are made aware of their personal responsibility toward H&S compliance. The jobholder will also manage relationships and liaise with a range of internal and external stakeholders and support the partnership working in the Function or Cluster.
Responsibilities, Activities & Duties
- Assist with Deputy Director/ Head of Operational Function’s workload
- Have oversight of the Head of Operational Function workload, ensuring that work is prioritised appropriately and that deadlines are met
- Ensure that all papers/correspondence submitted to the Head of Operational Function are reviewed, actioned and that correspondence is responded to on the Head of Operational Function’s behalf.
- Monitor the Functional or Cluster Delivery Plan and risk register, ensuring the Head of Operational Function is kept informed of progress
- Effective management of health and safety within operational portfolio
- Manage the clusters approach to Business Continuity, Information Security and Data Protection
- Work with colleagues to develop plans and strategies to deal with risks.
- Ensure operational and management information systems are in place to monitor and report on performance by division, locality, function and cluster identifying operational, resource or organisational issues that may impact on performance
- Analyse business information, determining relevance and benefits and compiling information reports for the Head of Operational Function and senior managers
- Update the Head of Operational Function on policies and procedures, the implications for colleagues and provision of recommendations for action.
- Identify national and divisional priorities and support the Head of Operational Function to respond to emergent issues
- Promote a culture of innovation and continuous improvement, undertaking reviews and making recommendations as necessary
- Attend meetings on behalf of the Head of Operational Function when necessary, maintaining a professional image at all times.
- Ensure systems are in place for the management of investigations commissioned by the Head of Operational Function.
- Ensure mechanisms are in place to monitor the Functional or Cluster establishment and complete the National Workforce Planning Tool.
- Manage relationships and stakeholders
- Lead, facilitate and participate in working parties and undertake special projects as required
- Work with other Business Managers across the Division to share best practice and maximise business improvements
- Collaborate with NPS and HMPPS colleagues to maintain effective controls in Service Level Agreements and other contracts.
- Establish effective working relationships with internal and external colleagues
- Determine the effective use of resources
- Work with Finance BP, HRBP, System Change Manager on budget matters, workforce planning and other operational issues, examples: Agree budgets and unit costs for programmes of work
- Make proposals for expenditure on programmes of work
- Manage budgets and provide unit costings for activities
- Advise on financial and resourcing issues to inform objectives and forward planning.
- Have responsibility for banking within the operational function, including imprest
- Effectively Manage and Develop staff
- Manage and develop staff by providing effective supervision/coaching/appraisal
- Demonstrate leadership skills in dealing with staff
- Address poor performance
- Ensure sickness absence initiatives are applied to achieve performance objectives and enhance productivity
- Address conduct issues and resolve conflict.
- Resolve capability/grievance/harassment/complaints in accordance with organisational policies
- Implement human resource policies.
14845 - GM Business Manager - Manchester South PDU employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 14845 - GM Business Manager - Manchester South PDU
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at the Ministry of Justice or similar organisations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching common questions for business management roles. Practise your answers with a mate or in front of the mirror. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your skills! Bring examples of your past achievements to the interview. Whether it’s improving efficiency or managing a team, concrete examples will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace 14845 - GM Business Manager - Manchester South PDU
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the GM Business Manager role. Highlight your relevant experience and skills that align with the job description, especially around operational support and stakeholder management.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application to reflect how you can effectively convey priorities and recommendations.
Highlight Your Problem-Solving Abilities: The job requires proactive identification of issues and opportunities for improvement. Share examples in your application where you've successfully tackled challenges or improved processes in previous roles.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets the attention it deserves and allows us to keep track of all applicants efficiently.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the GM Business Manager role. Familiarise yourself with the key tasks mentioned in the job description, such as managing health and safety, overseeing operational performance, and liaising with stakeholders. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Prepare Real-Life Examples
Think of specific examples from your past experiences that showcase your skills in management, communication, and problem-solving. Be ready to discuss how you've handled similar responsibilities, like managing budgets or leading teams. This will give the interviewers a clear picture of how you can contribute to their organisation.
✨Ask Insightful Questions
Interviews are a two-way street, so prepare some thoughtful questions to ask at the end. Inquire about the team's current challenges, the organisational culture, or how success is measured in this role. This not only shows your interest but also helps you assess if the company is the right fit for you.
✨Showcase Your Leadership Style
As a GM Business Manager, you'll need to demonstrate strong leadership skills. Be prepared to discuss your approach to managing and developing staff, addressing performance issues, and fostering a positive work environment. Highlight any relevant experiences where you've successfully led a team or implemented improvements.