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- Tasks: Ensure guest safety and comfort overnight while providing excellent customer service.
- Company: Leading hospitality company in Greater Manchester with a focus on exceptional service.
- Benefits: Significant discounts, pension schemes, and complimentary breakfasts.
- Why this job: Join a dynamic team and make a difference in guests' overnight experiences.
- Qualifications: Strong customer service and problem-solving skills required.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality company in Greater Manchester is looking for a Nights Team Member. You will be responsible for ensuring the safety and comfort of guests overnight, utilizing your excellent customer service and problem-solving skills. The role requires working over defined hours, providing an environment that promotes good night's sleep for guests.
Employee benefits include significant discounts, pension schemes, and complimentary breakfasts. Join us in delivering exceptional service at our hotel.
Manchester Nights Guest Services Associate employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manchester Nights Guest Services Associate
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Nights Team Member role.
✨Tip Number 2
Show off your customer service skills! When you get the chance to chat with potential employers, share specific examples of how you've gone above and beyond for guests in previous roles. This will highlight your problem-solving abilities and commitment to guest comfort.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to the hotel or hospitality companies you’re interested in. Express your enthusiasm for working with them and ask if they have any upcoming opportunities.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Manchester Nights Guest Services Associate position. Plus, you’ll be one step closer to joining our team and enjoying those sweet employee benefits!
We think you need these skills to ace Manchester Nights Guest Services Associate
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to ensure guests have a great experience, especially during those late-night hours!
Be Clear About Your Availability: Since this role involves working defined hours overnight, it's super important to be clear about your availability. Let us know when you can work so we can see if you're a good fit for our team.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention specific skills or experiences that relate to ensuring guest safety and comfort overnight. We love seeing candidates who take the time to connect their background to the role!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role Inside Out
Before the interview, make sure you understand what a Nights Team Member does. Familiarise yourself with the responsibilities, like ensuring guest safety and comfort overnight. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role heavily relies on excellent customer service, think of examples from your past experiences where you've gone above and beyond for a guest or solved a tricky problem. Be ready to share these stories during the interview to demonstrate your skills.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific situations, like a guest feeling uncomfortable or needing assistance during the night. Practise your responses to these scenarios so you can showcase your problem-solving abilities and calm demeanour under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they ensure a good night's sleep for guests. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
