At a Glance
- Tasks: Support vulnerable families and children in a caring residential environment.
- Company: Keys Group, dedicated to helping families thrive.
- Benefits: Competitive pay, career development, wellness support, and generous leave.
- Other info: Join a supportive team with excellent growth opportunities.
- Why this job: Make a real difference in families' lives while growing your career.
- Qualifications: Caring attitude; experience is a plus but not required.
The predicted salary is between 27800 - 29200 £ per year.
Employer: Accomplish
Location: Great Malvern, WR14
Pay: £13.45 to £14.05 per hour, Competitive
Contract Type: Permanent
Hours: Full time
Disability Confident: No
Closing Date: 17/06/2026
About this job
ROLE: Family Support Worker
LOCATION: Great Malvern
HOURS: 39 hours per week which will be completed as shifts.
PAY RATE: £13.45 - £14.05 per hour
REQUIREMENTS: Full UK Driving License
About Us: Do you enjoy working with babies & young children? Do you want to support vulnerable families? At Keys Group, you will support parents and their children in our Residential Family Assessment Centre. We work with and alongside families who need a kind, caring and supportive place to stay whilst they undergo a residential parenting assessment. This is a challenging yet meaningful role, supported by experts with genuine opportunities for career progression and personal development.
Your day-to-day responsibilities will include:
- Take on a multifaceted approach to providing support to families in the centre on waking night shifts.
- Ensure the families are able to achieve their desired outcomes whilst providing practical support and advice.
- Act as a positive role model developing trusting relationships that create recovery, growth and lasting change.
- Complete initial assessments of the family’s needs enabling you to produce action plans.
Join us as a Family Support Worker that provides support to parents and their babies and we can offer:
Benefits:
- Annual Leave – 5.6 weeks inclusive of 8 public holidays.
- DBS Check Paid – Your Enhanced DBS check is fully covered by Keys Group, along with any required renewals.
- Qualifications & Career Development – We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
- Circle – Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.
- NEST Pension Scheme – Save for your retirement with a matched contribution of up to 3% from Keys Group.
- Real Living Wage Employer – We ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
- £500 Referral Bonus – Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
- Full Induction & Introductory Programme – Begin your journey with a paid‑for comprehensive onboarding to set you up for success.
What do you need?
We want people who are naturally caring, flexible and resilient. Experience and previous qualifications are not necessary but are welcome and will be recognised in your hourly pay rate. A real interest in helping and supporting families and children.
About Keys Group: Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, Keys, and Peak, delivering specialist residential, supported living, and education and care for children and families. Keys Group are proud to have signed the Armed Forces Covenant and offer veteran friendly policies, a Veterans Peer Support Network and guaranteed interview to current and former service personnel (subject to role criteria).
Family Support Worker - Crown House (WR14) in Malvern employer: Career Choices Dewis Gyrfa Ltd
At Keys Group, we are dedicated to creating a supportive and nurturing environment for both our employees and the families we serve. Located in the picturesque Great Malvern, our Family Support Worker role offers competitive pay, comprehensive training, and a strong focus on personal and professional development. With a commitment to employee wellbeing and a culture that values kindness and resilience, we provide a meaningful opportunity to make a real difference in the lives of vulnerable families while enjoying a fulfilling career.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Support Worker - Crown House (WR14) in Malvern
✨Tip Number 1
Network like a pro! Reach out to people in the field of family support work, especially those connected to Keys Group. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching common questions for family support roles. Think about your experiences and how they relate to supporting families. We want you to shine!
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, let them know why you care about helping families and children. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Family Support Worker - Crown House (WR14) in Malvern
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Family Support Worker role. We want to see your passion for supporting families and children shine through!
Showcase Relevant Experience:Even if you don’t have direct experience, share any relevant skills or situations where you've supported others. We love seeing how you can bring your unique background to the table!
Be Genuine and Personal:Let your personality come through in your writing. We’re looking for caring and resilient individuals, so don’t be afraid to share your motivations for wanting to join us at Keys Group.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role
Make sure you understand the responsibilities of a Family Support Worker. Familiarise yourself with the key aspects of the job, such as supporting families, conducting assessments, and being a positive role model. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Caring Nature
During the interview, highlight your passion for working with families and children. Share any relevant experiences, even if they are informal, that demonstrate your caring attitude and ability to connect with vulnerable individuals. This is crucial for a role that requires empathy and support.
✨Prepare Questions
Think of insightful questions to ask the interviewer about the team dynamics, training opportunities, and the types of families you’ll be working with. This shows that you’re engaged and serious about the position, plus it gives you a better understanding of what to expect.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member to practice your responses. Focus on articulating your thoughts clearly and confidently. This will help ease any nerves and ensure you present yourself in the best light during the actual interview.