At a Glance
- Tasks: Manage breakdown and recovery jobs in a fast-paced control room environment.
- Company: Join a dynamic team at a leading recovery operator business.
- Benefits: Earn £26,000 to £32,000 plus bonuses, pension scheme, and overtime opportunities.
- Other info: Enjoy a flexible rota with 3 on 3 off shifts and great career growth.
- Why this job: Make quick decisions and improve systems while working in a challenging role.
- Qualifications: Strong communication skills, computer literacy, and a full UK driving licence required.
The predicted salary is between 26000 - 32000 £ per year.
£26,000 to £32,000 per year, pro rata, Bonuses available, Pension scheme, opportunity for overtime.
Contract Type: Permanent
Hours: Full time
Disability Confident: No
Closing Date: 17/06/2026
About this job:
An opportunity has arisen to join our team of controllers working in a fast paced 24/7, 365 day control room. Your base office will be at our Worcester depot working on a rota basis of 3 on 3 off for a recovery operator business.
You will be liable for dispatching breakdown and recovery jobs by making quick and conscious decisions to enable the best person to be sent for the job and so the most efficient way is used in order to benefit the company and reduce costs.
You must have excellent communication skills, both face to face and on the telephone. You must be able to work well alone, use your initiative well and as part of a team. You must be very computer literate & able to flick between screens effectively. You must be able to work well under pressure and enjoy a challenge. You must be a forward thinker and enjoy bettering systems to increase efficiency for the business.
You will be required to pass a police vetting check and must hold a full UK driving licence. You will be working rotational shifts, rotating days & nights 2 weekly. Geographical knowledge of the local area is required. Additional achievable bonuses are available.
Control Room Operative / Controller in Malvern employer: Career Choices Dewis Gyrfa Ltd
Join our dynamic team as a Control Room Operative at our Worcester depot, where we pride ourselves on fostering a supportive and fast-paced work environment. With competitive salaries, bonuses, and a pension scheme, we offer not just a job but a career with opportunities for personal growth and development. Our commitment to employee well-being and teamwork ensures that you will thrive in your role while contributing to the efficiency and success of our recovery operations.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Control Room Operative / Controller in Malvern
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dispatching jobs and making quick decisions, being clear and confident in your speech is key. Try role-playing scenarios with a friend to get comfortable.
✨Tip Number 3
Show off your tech skills! Brush up on your computer literacy and multitasking abilities. You might want to create a mini demo or presentation to showcase how you can efficiently manage multiple screens and tasks.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our team. Don’t forget to highlight your geographical knowledge of the local area!
We think you need these skills to ace Control Room Operative / Controller in Malvern
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Control Room Operative role. We want to see how your background fits with our fast-paced environment, so don’t hold back on showcasing your communication skills and ability to work under pressure!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. We love seeing enthusiasm and a bit of personality, so let us know what makes you tick!
Show Off Your Tech Skills:Since being computer literate is key for this role, make sure to mention any relevant software or systems you’re familiar with. We want to know how quickly you can adapt to our tech setup, so give us the details!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Control Room Inside Out
Familiarise yourself with the role of a Control Room Operative. Understand the key responsibilities, such as dispatching jobs and making quick decisions. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, whether face-to-face or over the phone. This will highlight your ability to handle high-pressure situations.
✨Demonstrate Your Computer Literacy
Be ready to discuss your experience with technology and how you manage multiple screens. You might even want to mention specific software or systems you've used before. This will reassure them that you can adapt quickly to their control room setup.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills under pressure. Think of scenarios where you had to make quick decisions or improve processes. This will showcase your forward-thinking attitude and ability to enhance efficiency, which is key for the role.
