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- Tasks: Deliver friendly service, support customers, and keep the store running smoothly.
- Company: Join Co-op, a community-focused company with a rich history.
- Benefits: Enjoy 31 days holiday, 30% discount, and a pension scheme with up to 10% contributions.
- Why this job: Be part of a supportive team making a real difference in your community.
- Qualifications: Great people skills and a positive attitude towards change.
- Other info: Flexible shifts, full training provided, and opportunities for personal development.
The predicted salary is between 10 - 15 £ per hour.
Location: 8 High Street, Malmesbury, SN16 9AN
Pay: £12.60 per hour
Contract: 12 hours per week, regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (5.30am store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided
You must be aged 18 or over to apply for this role as it may involve working before 6am or after 10pm, or some other business-related needs.
We are looking for Customer Team Members to join our team at Co-op. When you join Co-op, you will get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you will be part of a friendly team that is dedicated to helping our customers. You will provide great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
What you will do:
- Provide friendly and thoughtful service, putting customers first in everything you do
- Support your store colleagues to solve problems for customers and members
- Keep the store safe and legal by ensuring shelves are stocked and prices, dates, and temperatures are correct
- Help introduce new products and services, sharing experiences with your colleagues
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream - a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace:
We are building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
If you need any adjustments during the recruitment process, we will support you.
As part of the application process for this job, you will need to complete two online assessments. It will take around 20 minutes to complete these tests.
Customer Team Member in Malmesbury employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Malmesbury
✨Tip Number 1
Get to know the Co-op values and culture before your interview. We want to see that you genuinely care about customers and community, so be ready to share how you can contribute to our friendly team.
✨Tip Number 2
Practice your people skills! Think of examples where you've provided great service or solved problems for others. We love candidates who can build positive relationships with both customers and colleagues.
✨Tip Number 3
Be flexible and open-minded about shift patterns. Show us that you're adaptable and ready to take on varied shifts, including early mornings and late evenings. It’s all part of being a Customer Team Member!
✨Tip Number 4
Apply through our website for a quick and easy process—no CV needed! Just use your mobile device and get started. We’re excited to see how you can make a difference at Co-op!
We think you need these skills to ace Customer Team Member in Malmesbury
Some tips for your application 🫡
Keep it Simple: When applying, remember that you don’t need a CV! Just focus on filling out the application form clearly and concisely. We want to see your personality shine through!
Show Your Customer Skills: Since this role is all about customer service, make sure to highlight any experience you have in dealing with customers. We love seeing how you can put customers first and create a great shopping experience.
Be Flexible: We’re looking for team members who can work varied shifts, so mention your availability in the application. Let us know when you can work, especially those early mornings or late evenings!
Take Your Time with Assessments: Don’t rush through the online assessments! They’re a chance for us to get to know you better. Take your time, think about your answers, and show us what you’ve got!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Company
Before your interview, take some time to research Co-op and its values. Understand their commitment to community and customer service, as this will help you align your answers with what they stand for.
✨Showcase Your People Skills
As a Customer Team Member, great people skills are essential. Prepare examples of how you've successfully interacted with customers or resolved conflicts in the past. This will demonstrate your ability to build positive relationships.
✨Be Ready for Shift Flexibility
Since the role involves varied shifts, be prepared to discuss your availability. Highlight your flexibility and willingness to work early mornings, late evenings, and weekends, as this shows you're committed to the job.
✨Prepare for the Assessments
Don't forget about the online assessments you'll need to complete. Practise similar tests if possible, so you feel confident and ready to tackle them during the application process.