At a Glance
- Tasks: Lead Birmingham's stylish hotel bar, ensuring exceptional guest experiences and inspiring your team.
- Company: Join a prestigious hotel known for its vibrant atmosphere and commitment to excellence.
- Benefits: Earn £40,000 plus gratuities, enjoy discounted accommodation, and access exclusive perks.
- Other info: Flexible shifts, career development opportunities, and a supportive team culture await you.
- Why this job: Be at the forefront of hospitality, creating memorable moments for guests every day.
- Qualifications: Proven leadership in hospitality, strong cocktail knowledge, and a passion for service.
The predicted salary is between 40000 - 40000 £ per year.
Lead one of Birmingham’s most stylish hotel bars. The Bar Manager will own the daily operation, set the service tone, inspire the team, and deliver an exceptional guest experience.
Key Responsibilities
- Take full responsibility for the day‑to‑day running of the bar, ensuring consistently high standards of service, product and presentation.
- Lead from the front, inspiring and motivating the team with energy, confidence and a positive attitude.
- Deliver an outstanding guest experience, ensuring every interaction reflects the style and quality of Madeleine.
- Support target setting and work closely with senior management to drive performance and results.
- Play a key role in menu development, keeping the offer innovative, consistent and commercially strong.
- Monitor guest feedback and take proactive steps to maintain and improve service standards.
- Handle guest complaints with professionalism, ensuring swift and effective resolution.
- Oversee stock management, ordering and supplier relationships to ensure quality and efficiency.
- Work closely with other hotel departments to deliver a seamless guest journey, including VIPs and special requests.
- Recruit, train and develop a high‑performing, engaged and well‑presented team.
- Contribute to wider business strategy discussions and support commercial success.
- Ensure full compliance with all health, safety, licensing and food safety standards.
- Remain flexible and hands‑on, supporting the team wherever needed across the operation.
- Take full accountability for departmental performance, including cost control, revenue, payroll, compliance and guest satisfaction.
Qualifications & Experience
- Proven leadership experience within a high‑quality bar or hospitality environment.
- Strong cocktail knowledge and a genuine passion for drinks and service excellence.
- Warm, approachable and confident personality with the ability to naturally connect with guests and teams.
- Excellent communication skills with the ability to deliver clear, professional and engaging service.
- A proactive, hands‑on leadership style with a drive to achieve results and exceed expectations.
- A strong customer focus with a commitment to creating memorable guest experiences.
- Flexibility to work a varied shift pattern, including evenings and weekends.
Pay & Benefits
- £40,000 per annum plus gratuities and service charge.
- Accommodation at the Grand Hotel or other De Vere properties for as little as £50, with special rates for friends and family.
- 50% off food and drinks at Isaacs or Madeleine, or any De Vere location.
- Access to the Exclusively Yours Benefits portal, offering discounts on retail, travel and leisure.
- Employee referral scheme.
- Free, freshly cooked meals from the hotel chefs, available twice a day across service periods.
- Employee Assistance Programme, Hospitality Action, providing 24/7 health and well‑being support, including free counselling.
- Annual complimentary stay at the Grand Hotel or any De Vere property of choice, with additional monetary rewards for long‑service milestones.
- Extra paid day off for birthday, along with a £20 gift voucher.
- Inclusive multifaith prayer room accessible at any time for all team members.
- Wagestream financial wellbeing platform, granting instant access to pay.
- Career development opportunities and apprenticeship programmes.
- Monthly recognition programmes and regular team appreciation events.
- Paid holiday: 31 days per year (increasing annually up to 33 days).
- Company Life Assurance scheme.
Madeleine Bar Manager employer: Career Choices Dewis Gyrfa Ltd
Join the vibrant team at one of Birmingham’s most stylish hotel bars, where we prioritise exceptional guest experiences and a supportive work culture. As a Bar Manager, you will benefit from competitive pay, generous employee perks including discounted accommodation and meals, and numerous opportunities for career development within a dynamic environment that values your contributions. Our commitment to employee well-being is reflected in our comprehensive support programmes and recognition initiatives, making us an excellent employer for those seeking a rewarding career in hospitality.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Madeleine Bar Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Career Choices Dewis Gyrfa Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Career Choices Dewis Gyrfa Ltd
Don't be shy about reaching out to Career Choices Dewis Gyrfa Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Madeleine Bar Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Career Choices Dewis Gyrfa Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
