At a Glance
- Tasks: Drive and assist passengers, ensuring a safe and welcoming transport experience.
- Company: Cheshire East Council, committed to community and inclusivity.
- Benefits: Paid training, flexible shifts, and a chance to make a difference.
- Other info: Great opportunity for career growth and to work with a diverse range of people.
- Why this job: Join a growing team and support diverse journeys for everyone in the community.
- Qualifications: Driving qualification or willingness to train, plus a positive attitude.
The predicted salary is between 24000 - 30000 £ per year.
About the role
As a Driver / Passenger Assistant, you will help deliver a professional, welcoming and reliable transport service as part of the expanding go-too network. The service is open to everyone and supports a wide range of everyday journeys – including work, education, healthcare, shopping and leisure. You will take pride in representing Cheshire East Council and the go‑too service, maintaining a professional and positive approach at all times. The role involves using technology to support a modern, flexible transport service and working in line with relevant safety standards, policies and procedures. You may also be required to act as a Passenger Assistant, supporting SEND passengers as part of the service.
Qualifications
- Professional Driving Qualification CPC (D) (PCV), or willingness to undertake paid fast‑track CPC and/or PCV training (training provided).
- Ability to confidently use on‑board technology (tablet‑based route and booking system), with full training provided.
- Sat nav and map‑reading experience when transporting passengers of varying ages and abilities.
- Ability to meet the required medical standards for driving.
- Emergency first aid training (or willingness to undertake training).
- Driving experience of the type of vehicles within the authority’s fleet.
- Alert and responsive to the needs of children, adults and older passengers.
- Working knowledge of the Highway Code and relevant passenger transport legislation.
- Ability to converse at ease with vulnerable passengers, including those with communication difficulties or complex needs.
- Ability to work a rolling shift pattern including early, day, late and Saturday shifts.
- Willingness and ability to travel throughout the borough.
- A positive, can‑do attitude with a commitment to delivering excellent service.
As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future – together.
PCV Driver / Passenger Assistant in Macclesfield employer: Career Choices Dewis Gyrfa Ltd
Cheshire East Council offers a rewarding opportunity for PCV Drivers and Passenger Assistants to be part of a dynamic team dedicated to providing essential transport services to the community. With a strong commitment to employee development, you will receive comprehensive training, including CPC and PCV qualifications, while enjoying a supportive work culture that values diversity and inclusivity. Join us in making a positive impact on the lives of residents as we work together for a brighter future.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land PCV Driver / Passenger Assistant in Macclesfield
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the transport industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Show up and shine! If you can, attend local job fairs or community events related to transport services. It’s a great way to meet potential employers face-to-face and make a lasting impression.
✨Tip Number 3
Be tech-savvy! Familiarise yourself with the latest transport technology and tools, especially those mentioned in the job description. Being comfortable with on-board systems will set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications directly from our site, so don’t hesitate to submit your details there. It shows initiative and gives us a chance to see your enthusiasm for the role.
We think you need these skills to ace PCV Driver / Passenger Assistant in Macclesfield
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us see your enthusiasm for providing a professional and welcoming transport service. Share any relevant experiences that highlight your commitment to excellent customer service, especially in roles where you’ve supported diverse groups.
Highlight Relevant Qualifications:Make sure to mention your driving qualifications, like your CPC (D) or any willingness to undertake training. If you have experience with on-board technology or emergency first aid, don’t forget to include that too – it shows you’re ready to hit the ground running!
Demonstrate Your Communication Skills:Since you'll be interacting with passengers of all ages and abilities, it’s important to showcase your ability to communicate effectively. Use examples from past roles where you’ve successfully engaged with vulnerable individuals or those with complex needs.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the go-too network!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role Inside Out
Make sure you understand the responsibilities of a PCV Driver / Passenger Assistant. Familiarise yourself with the go-too service and its commitment to providing a reliable transport service. This will help you answer questions confidently and show your enthusiasm for the role.
✨Brush Up on Safety Standards
Since safety is paramount in this role, review relevant safety standards, policies, and procedures. Be prepared to discuss how you would ensure passenger safety and comfort, especially when assisting SEND passengers. This shows that you take the role seriously and are ready to uphold high standards.
✨Show Off Your Tech Skills
You’ll be using technology like tablet-based route systems, so it’s important to demonstrate your comfort with tech. If you have experience with similar systems, mention it! If not, express your willingness to learn quickly. This will reassure them that you can adapt to their modern transport service.
✨Exude Positivity and Approachability
As a representative of Cheshire East Council, a positive attitude is key. Practice how you would engage with passengers, especially those who may have communication difficulties. Showing that you can connect with a diverse range of people will make you stand out as a candidate who truly cares about service.
