At a Glance
- Tasks: Support customers with machine spare parts needs and provide exceptional service.
- Company: Join a friendly, collaborative team in a growing company.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a bonus scheme.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Build strong customer relationships and make a real impact in sales.
- Qualifications: Experience in sales or customer care, strong communication skills required.
The predicted salary is between 25000 - 30000 € per year.
Our client is delighted to be expanding their team with a new Parts Sales Advisor. This is a great opportunity for someone who enjoys building strong customer relationships and providing exceptional service. In this role, you’ll play a key part in supporting customers with their machine spare parts needs from identifying the correct part numbers to preparing quotations and proactively following up to secure orders. You’ll communicate confidently and professionally by phone and email, ensuring every customer feels supported and well informed. You’ll be joining a friendly, collaborative parts sales team where your contribution will directly support our continued growth and customer satisfaction.
Qualifications and Skills Required
- Previous experience in a sales, parts advisor, or customer care environment, with customer-facing experience.
- Excellent attention to detail.
- Proficient computer skills daily use of Emails, Salesforce, computer sales software, PDF editor.
- Flexibility and enjoyment of working in a team environment.
- Strong communication skills and a good telephone manner.
- Ability to read and understand machine manuals to determine part numbers for quoting customers replacement spare parts will be an advantage.
- Any additional languages is an advantage as we work with customers globally.
- Proven organisational skills with the ability to prioritise tasks effectively.
Systems Used
- Computer / Outlook for email.
- Oracle software (sales orders, customer accounts, and quoting).
- Salesforce.
- Software: Excel, Word, Office Outlook, and Adobe.
- Machine manuals for part number searches.
Work Environment
- Clean office, warehouse.
Physical Demands
- Frequently required to sit, answer phone calls, speak to customers, send and receive emails.
- Occasionally required to lift or move consignments.
Benefits
- Company events.
- Company pension scheme.
- 25 days holiday plus bank holidays off.
- Cycle to work scheme.
- On-site parking.
- Private medical insurance.
- Sick pay.
- Bonus scheme.
Parts Sales Advisor in Macclesfield employer: Career Choices Dewis Gyrfa Ltd
Join a dynamic and supportive team as a Parts Sales Advisor, where your role is pivotal in fostering strong customer relationships and ensuring exceptional service. Our company offers a collaborative work culture, ample opportunities for personal and professional growth, and a comprehensive benefits package including a generous holiday allowance, private medical insurance, and a bonus scheme. Located in a clean and well-equipped office environment, you will thrive in a setting that values teamwork and employee well-being.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Parts Sales Advisor in Macclesfield
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers over the phone and via email, make sure you can convey information clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you prioritise tasks and manage your time effectively. Maybe even share a story about a time you juggled multiple customer requests successfully.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining our friendly parts sales team.
We think you need these skills to ace Parts Sales Advisor in Macclesfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous experience in sales or customer care. We want to see how you've built strong customer relationships and provided exceptional service in the past!
Show Off Your Skills:Don’t forget to mention your computer skills! We use a variety of software like Salesforce and Oracle, so let us know if you're proficient with these or similar tools.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate strong communication skills, so make sure you convey your thoughts professionally and confidently.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Parts
Familiarise yourself with common machine spare parts and their functions. This will help you confidently discuss how to identify the correct part numbers during the interview, showing that you understand the role and can support customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you built strong customer relationships or resolved issues. Highlighting your ability to communicate professionally and empathetically will demonstrate that you’re a great fit for the team.
✨Get Comfortable with the Tech
Brush up on your computer skills, especially with software like Salesforce and Oracle. Being able to discuss your proficiency with these tools will show that you can hit the ground running and manage customer accounts efficiently.
✨Practice Your Communication Style
Since this role involves a lot of phone and email communication, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your telephone manner and ensure you come across as professional and approachable.
