Duty Manager: Lead Guest Experience & Safety in London
Duty Manager: Lead Guest Experience & Safety

Duty Manager: Lead Guest Experience & Safety in London

London Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional guest experiences and ensure safety standards.
  • Company: Prominent hotel management company with a focus on customer service.
  • Benefits: Training, discounts, and a clear career progression.
  • Why this job: Join a vibrant team and make a difference in guest experiences.
  • Qualifications: Previous leadership experience, preferably in retail, with strong communication skills.
  • Other info: Dynamic work environment with opportunities for growth.

The predicted salary is between 28800 - 43200 Β£ per year.

A prominent hotel management company in the United Kingdom seeks a Duty Manager for their Rhyl Seafront location. The role includes leading a dedicated team, ensuring high standards of customer service and operations management.

Candidates should have previous leadership experience, ideally from a retail background, coupled with excellent communication and organizational skills.

Enjoy benefits such as training, discounts, and a clear career path.

Duty Manager: Lead Guest Experience & Safety in London employer: Career Choices Dewis Gyrfa Ltd

Join a leading hotel management company at our stunning Rhyl Seafront location, where we prioritise exceptional guest experiences and employee satisfaction. Our vibrant work culture fosters teamwork and personal growth, offering comprehensive training programmes, generous discounts, and clear pathways for career advancement. Embrace the opportunity to lead a passionate team in a dynamic environment that values your contributions and supports your professional journey.
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Contact Detail:

Career Choices Dewis Gyrfa Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Duty Manager: Lead Guest Experience & Safety in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions related to guest experience and safety. We recommend role-playing with a friend or using online resources to get comfortable with articulating your leadership style and how you handle challenging situations.

✨Tip Number 3

Showcase your personality! When you apply through our website, make sure your application reflects your passion for customer service and team leadership. A little bit of your unique flair can go a long way in making you stand out from the crowd.

✨Tip Number 4

Follow up after your interviews! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. It shows that you’re genuinely interested and proactive, which is exactly what they want in a Duty Manager.

We think you need these skills to ace Duty Manager: Lead Guest Experience & Safety in London

Leadership Experience
Customer Service
Operations Management
Communication Skills
Organizational Skills
Team Management
Retail Experience
Problem-Solving Skills

Some tips for your application 🫑

Show Off Your Leadership Skills: When you're writing your application, make sure to highlight any previous leadership experience you have. We want to see how you've led teams in the past and what impact you've made, especially if it's from a retail background.

Communicate Clearly: Excellent communication is key for this role, so let that shine through in your application. Use clear and concise language, and don’t forget to showcase your organisational skills as well. We love a well-structured application!

Tailor Your Application: Make sure to tailor your application specifically for the Duty Manager role. Mention how your experiences align with our focus on high standards of customer service and operations management. We appreciate when candidates take the time to connect their background to the job!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Rhyl Seafront!

How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd

✨Know the Company Inside Out

Before your interview, make sure you research the hotel management company thoroughly. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a team, so be prepared to discuss your previous leadership experiences. Think of specific examples where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain high standards of service.

✨Demonstrate Excellent Communication

Communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to the questions asked and respond thoughtfully. You might even want to prepare a few questions of your own to show your engagement and curiosity.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving skills and customer service approach. Think about situations you've encountered in the past and how you handled them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

Duty Manager: Lead Guest Experience & Safety in London
Career Choices Dewis Gyrfa Ltd
Location: London

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