Branch Supervisor in London

Branch Supervisor in London

London Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a motivated team, drive sales, and provide excellent customer service.
  • Company: Join Huws Gray, a trusted name in home improvement across the UK.
  • Benefits: Enjoy 24 days' holiday, bonuses, discounts, and training opportunities.
  • Other info: Flexible working options available; we value diversity and inclusion.
  • Why this job: Be part of a supportive team and make a real impact in your community.
  • Qualifications: Passion for leadership and customer service; experience is a plus but not essential.

The predicted salary is between 30000 - 40000 £ per year.

Overview

Support the Team. Help Drive the Branch Forward. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn't do it without our people and that's where you come in!

We're now looking for a Branch Supervisor to join the team at our Rhuddlan branch. As a Branch Supervisor, you'll work closely with the management team to ensure that the branch is run efficiently by a highly motivated team who are focused on brilliant customer service as well as growing sales & margin.

Responsibilities

  • Growing and developing business opportunities with new and existing customers
  • Supporting and mentoring your team to unlock their full potential
  • Providing an outstanding and welcoming service to every customer
  • Taking responsibility for stock ordering and displays across the store

Flexible working

We're happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we'll always listen with an open mind—and there's no judgment in asking.

What you'll bring

You don't need to tick every box—if you're passionate about leadership and customer service, we want to hear from you. We'll give you the training and support you need to succeed, so while industry knowledge or experience in a leadership role is an advantage, it's not essential.

What's in it for you

We believe great work should be recognised and rewarded. Here's what you can expect:

  • 24 days' holiday, plus bank holidays
  • Company bonus scheme, based on performance
  • Contributory pension and life assurance
  • Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
  • Colleague discount across our group brands
  • Attraction and travel discounts
  • Training and development programmes to support your growth
  • On-the-job training and opportunities to work towards recognised qualifications, including apprenticeships

Diversity and inclusion

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We're proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road or in one of our offices.

If you need any adjustments to support you through the application or interview process, please let us know.

Branch Supervisor in London employer: Career Choices Dewis Gyrfa Ltd

Huws Gray is an exceptional employer that values its employees and fosters a supportive work culture at our Rhuddlan branch. With a strong focus on personal development, we offer extensive training programmes, flexible working options, and a range of benefits including a company bonus scheme and discounts across various retailers. Join us to be part of a diverse team dedicated to delivering outstanding customer service while growing your career in a rewarding environment.
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Contact Detail:

Career Choices Dewis Gyrfa Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Supervisor in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Branch Supervisor role. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for those interviews! Research Huws Gray and understand their values and services. Think about how your experience aligns with their mission of providing outstanding customer service and driving sales. Show them you’re not just another candidate!

✨Tip Number 3

Practice makes perfect! Get a friend or family member to do mock interviews with you. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine in front of the hiring team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Huws Gray family. Let’s get you that Branch Supervisor role!

We think you need these skills to ace Branch Supervisor in London

Leadership
Customer Service
Team Development
Sales Growth
Stock Management
Mentoring
Communication Skills
Problem-Solving
Flexibility
Business Development
Training and Development
Inclusivity Awareness

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for leadership and customer service shine through. We want to see how your passion aligns with our values at Huws Gray!

Tailor Your CV: Make sure to customise your CV to highlight relevant experiences that showcase your ability to support and mentor a team. We love seeing how you can help drive the branch forward!

Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for genuine individuals who can connect with our customers and team alike.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the conversation!

How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd

✨Know the Company Inside Out

Before your interview, take some time to research Huws Gray and its various brands. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Leadership Skills

As a Branch Supervisor, you'll be expected to lead and motivate your team. Prepare examples from your past experiences where you've successfully managed a team or improved customer service. Highlighting these skills will demonstrate that you're ready to step up and support the team.

✨Prepare for Customer Service Scenarios

Customer service is key in this role, so think about how you would handle various customer situations. Be ready to discuss how you would provide outstanding service and resolve any issues. This will show that you understand the importance of customer satisfaction in driving sales.

✨Ask About Flexibility and Growth Opportunities

Since Huws Gray is open to flexible working options, don’t hesitate to ask about this during your interview. Also, inquire about training and development programmes. This shows that you're not only interested in the position but also in growing with the company.

Branch Supervisor in London
Career Choices Dewis Gyrfa Ltd
Location: London

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