Assistant Shop Manager in London

Are you looking for your next opportunity as an Assistant Shop Manager? Hope House Children’s Hospices invites you to join us in delivering ‘Our Mission’ helping every child with a life-threatening condition live their best life.

Hope House Children’s Hospices have an opportunity for a Part-time Assistant Shop Manager to join our team based in Chester. You will join us on a permanent basis, working Part-time 15 hours per week. A standard working week includes a Saturday or Sunday and either one full weekday or two weekday half-days. In return, our Assistant Shop Manager will receive a competitive rate of £9,908 per annum (Pro Rata).

Part-time Assistant Shop Manager based in Chester. Permanent, 15 hours per week.

• Support the Manager in the leadership of the shop, managing staff and volunteers to meet commercial targets;
• Maintain relationships internally and externally for the purposes of stock generation;
• Maintain efficient stock processing systems, ensuring that stock levels are sufficient and fluid;
• Ensure new goods are receipted, located, stored and transferred correctly and that inventory is accurate;
• Ensure Gift Aid is captured at every opportunity to optimise revenue from donations;
• Work with the Cyber till EPOS system and observe all cash handling and recording procedures, daily banking, weekly return forms and other recording which may be required from time to time, ensuring compliance is met in terms of the company’s policies & procedures and health and safety regulations throughout the store;

• Confident, first-class organiser with retail experience and previous management or supervisory experience.
• Ability to provide excellent customer service and meet sales targets; experience in executing sales floor displays to a high standard and generating and preparing stock for the shop.

• Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments
• Organisational pension scheme
• Blue Light Card and Staff rewards programme
• Cycle to Work Scheme
• Wellbeing services including staff counselling
• Flexible working arrangements
• Great development opportunities

Closing date: 17 February 2026
Interview date: 20 February 2026

If you think you have what it takes to be our Assistant Shop Manager, please click ‘apply’ now. Informal discussions are welcome with our Area Manager, Mark Hunt-Gittins.

The successful applicant will be subject to a standard disclosure from the Disclosure & Barring Service (paid for by Hope House). Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.