At a Glance
- Tasks: Lead a vibrant team, create amazing customer experiences, and drive store success.
- Company: Join a friendly and upbeat retail environment at Card Factory.
- Benefits: Enjoy discounts, financial support, and career development opportunities.
- Other info: Flexible hours with great perks and a focus on wellbeing.
- Why this job: Be the energy behind a positive team and make a real impact on customers.
- Qualifications: Strong leadership skills and a passion for helping others grow.
The predicted salary is between 30000 - 30000 £ per year.
Location: Cross Hands Retail Park | Contracted Hours: 10
We’re looking for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store. In this role, you’ll support your Store Manager, keep the team motivated, and ensure every customer leaves satisfied. When your Store Manager is away, you’ll step up and keep things running smoothly with confidence and care.
Role Responsibilities
- Play a key role in day‑to‑day running of the store—creating great customer experiences and driving commercial success.
- Lead by example, demonstrating great service and embodying the Card Factory Way.
- Help others grow while building your own skills.
- Drive store initiatives, maintain communication flow, and foster a positive, inclusive vibe.
- Monitor store metrics to ensure smooth operation and team thriving.
Ideal Candidate
- Strong leadership skills; people want to follow—positive, proactive, and full of energy.
- Curious nature, continual learning, and strategic thinking.
- Create space for everyone’s voice, listen with intent, and build a team where people feel they belong.
- Adaptable, flexible, and results‑oriented.
- Fair, open to feedback, and thoughtful decision‑maker.
- Genuinely cares about people and supports growth, contributing to a positive team vibe.
Benefits
- Pension
- 15% Card Factory colleague discount in‑store and online
- Save As You Earn scheme
- Financial Wellbeing Support, including Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers, access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme
- Access to tools to support mental, physical and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
Team Leader in Llanelli employer: Career Choices Dewis Gyrfa Ltd
At Card Factory, we pride ourselves on being an excellent employer that fosters a vibrant and inclusive work culture. Located in the bustling Cross Hands Retail Park, our Team Leaders enjoy a supportive environment with ample opportunities for personal and professional growth, alongside a comprehensive benefits package that includes generous discounts, financial wellbeing support, and access to training programmes. Join us to lead a motivated team, create memorable customer experiences, and thrive in a workplace that truly values your contributions.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Llanelli
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Career Choices Dewis Gyrfa Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Career Choices Dewis Gyrfa Ltd!
We think you need these skills to ace Team Leader in Llanelli
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Career Choices Dewis Gyrfa Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Career Choices Dewis Gyrfa Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Career Choices Dewis Gyrfa Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
